Hi Jenni --
I like the new cut a lot!
Here's the thing...Mr Vix is like you -- he goes to the chain and never knows who'll he'll get and some cuts are pretty crap. I say, "can you make an appointment with a specific stylist?" and he never pursues.
So my advice to you is: ask to make an appt for the one you've had twice now! Or find out her usual schedule, then call before heading over there. And don't go if she's not working.
Alternatively, start looking for a regular stylist whose rate is about the same. I'm betting you can find one, because I'm in a HCOHaircut place and my long-time stylist was about half the regular rate. Anytime you see a woman whose cut you admire and whose hair looks to be about the same texture as yours -- ask who does their hair! You never know.
I'll add that IME fancier salons and higher prices don't necessarily get you better cuts, but of course they can.
Personally I've been beyond annoyed the year+ because the stylists at two different spendier curl-cut salons kept cutting off the same damn 3 inches (2 months growth) despite telling me my hair was in perfect health and sure, they'd "dust" the ends. Grrrrrr. Finally found one today at 3d salon who got it. So...move on if you don't like 2 cuts in a row.
Also, since you seem to be a "Gravy" (grey + wavy) like me --
There's a common misconception that grey hair is more COARSE but according to top hair folks like most aging hair it's almost always more FINE and easily dehydrated, which made strands look wiry.
I'd make sure you're trying to keep your hair conditioned but not over-conditioned. [Spoiler alert: tricky!] Fancier salon places here almost always deal with dyed grey so they were steering my undyed greying self to products that made things worse, another grrrr. I've almost written a boring post on my Hair Rehab project a zillion times since I started it last summer but so boring haha.
So just watch out for that, as too-dry hair can lead to breakage which can it turn throw off cuts (before/during/after!).
Good luck!