Gaylene, lisap, and muffin - the pianos sound lovely. I think I've seen that at Macy's at Christmas time, but live classical music in stores would be great.
Gaylene - some may be generational, and some may have to do with relative spending power. My dad told me about visiting his aunt in Philly in the 50's and the ritual of going to a big department store and having ice-cream there afterwards.
I think there will always be consumers who want a luxury experience while shopping, as you describe, and are willing and able to pay retail for that experience. Dynamics seem to be changing though as to the numbers of shoppers who can and do primarily shop department store retail. I was reading that TJX (the parent company of Marshalls and TJ Maxx) is now larger than almost every department-store and specialty-retail chain in the U.S., including J.C. Penney, Sears, Kmart, Nordstrom and Gap, and has just surpassed Macys (which has about 40% more square footage.) http://www.buzzfeed.com/sapna/.....nd-marshal
I'd initially assumed that spending power was by far the main driver of the growth of off-price, but found this illuminating, from:
http://fortune.com/2015/10/07/.....ion-macys/
Fortune’s 2014 feature on the company cited a survey of 2,137 shoppers by investment bank Cowen & Co. that found that 28% of women who make over $100,000 a year shop at TJX stores, showing how much this way of shopping appeals to even the more affluent.
Sara L and SarahTheWhite - Ross is good for dresses, I forget that, but they usually have a spring dress event don't they?
Makrame - that sounds like a good strategy, I often see Paige jeans and rag and bone on those front racks at Marshalls. I usually check shoes, bags, the front racks, and clearance (because that is where the unsold front rack items and one-offs end up). I occasionally browse the non-clearance long racks, but there are more non-branded items there for sure.
crst - yeah for me the size of a store can lose me. I enjoy shopping at H&M and the like even though they can be crowded with items, because it's a relatively small space to navigate and check around.
Aliona - that's interesting to hear about the buyer. And yes, hopefully the department store experience will still be around for awhile. The Nordstroms in my local mall closed last year. I visited the mall regularly, but only went into Nordstrom's a few times and it was largely empty compared to the Macys and stores like Marshalls, H&M and Forever21. They had beautiful items of course but not many shoppers or salespeople.
Thinking about it, with a store like Nordstroms or H&M or Zara, you know when you go in that almost everything will be on trend although the items may vary in quality and price. With the off-price vendors and Macy's a lot of the clothing will not necessarily be on trend or will have an older (in fashion, not age) style sensibility, so you have to know the trends and what is current before going in.
SarahTheWhite - I agree with your observations about how the different off-price stores are good for different things, and that you have to be careful to balance price with quality or it ends up not a good deal.
I think that I would enjoy department stores a lot more if I went there with less expectations of what I'm looking for, and with some money to spend.
Yes, this is true for me too, there are some stores I've gone into only when given a gift card as a present, and that's what the shopping experience has been like for me. The sticker shock is not as much of a factor, and I can instead enjoy the experience and take cues from the store as to what to buy, rather than coming in with my own very specific goals.
I just enjoy every shopping experience in every retail environment simply because of the endless inspiration that comes from the visual and tactile assault on the senses. me too!
Colette - it's interesting how our shopping patterns change over time as our incomes change or our closets get into a maintenance rather than building phase. I picked up my leggings from those stores as well.
kkhards - yes most of the items are made for the channel/are house brands, and the established brand names may sometimes lack a very small design detail that a similar item would have in a department store. It's interesting that I read that for several designers the off-price retailers are a huge part of their business. The Fortune article said that TJX is Ralph Lauren's largest client (unofficially of course).
I read that part of the appeal for designers (and their willingness to lower prices) for the off-price stores had to do with no advertising costs and no buy-back clauses. All the goods TJX buys they either sell or donate, the vendor doesn't end up saddled with unsold goods sent back to them. Also with TJX being larger than most department stores they can buy in extreme bulk.