The customer service we receive in the US is sublime - it's a reason to move here. Truly.

Two packages went missing that UPS stated they had delivered. Citron Teddie pants and some narrow white sandals. I called J.Crew and Zappos this morning and the reps were AMAZING. Very professional, apologetic, 100% refunded without question, new orders shipped for next day delivery, AND a discount coupon for my next order. It doesn't get better than that.

BIG shout out to J.Crew and Zappos for their excellent customer service.

J.Crew
Teddie pant
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11
Zappos
Naturalizer Lanna
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20