I recently tried them for the first time. I sent in 14 items, and they accepted 7 and rejected 7. The cash offer was $48. The store credit offer was $60, but for a “limited time” get an extra $14.40 in store credit.
The offer doesn't provide a breakdown of prices paid for each item, nor does it list color or pattern descriptors. I sent in 2 Splendid tops, and they accepted 1 and rejected 1, but no way to know which one they accepted.
Of the items they rejected, here were the reasons: staining, discoloration, overall wear. For maybe 3 of the items, I could maybe see staining or discoloration. However, for the other items, I know for certain they weren’t stained or discolored. One was a pair of Citizens of Humanity Ava straight leg jeans, which weren’t frayed or overly worn, so I think “overall wear” isn’t a fair reason for rejecting them. Possibly they were older than 5 years, or they just didn’t want to buy those CoH jeans. Other items rejected were two Lacoste polo tops, one for “staining” and the other for “overall wear.” Again, I know they weren't stained or overly worn, so it just seems they weren't interested in those items.
Their website lists estimated payout prices for each brand/item. Of the items they accepted, I was to have been offered a low of $38.50 to a high of $53, and my offer was $48.
The way I did it, I had them send me a pre-paid bag. I also tried USPS carrier pick-up for the first time, so I just packaged up the clothes in the bag and left it on my front doorstep the morning of the selected pickup day.
It was certainly nice not to have to get in my car and drive to the post office or to Goodwill. And of course, it was certainly easier than dealing with trying to sell these items myself via eBay or Buffalo Exchange, etc.
