Zara shopping question

Marlene1

Does anyone know if sizes come back into stock at Zara online (USA)? Or if a size is sold out online, can customer service locate an item in a store and have it shipped? Thanks for your help!

11 years ago

Shopping

5 replies

Latest reply was from Laura (rhubarbgirl)

crutcher

Veteran

It is always worth a try to call customer service and ask...I have shopped online with Zara but havn't had a lot of dealings with customer service...
I have noticed that when a size online is out...sometimes, they will have it again...Possibly a return?...Best...

11 years ago

CocoLion

(website)

Veteran

There used to be a way to give them your email address on the page of the item, in the size that's sold out. They would notify you when it came back in stock. I have used this button in the past. When they emailed me, the item was back in stock and I was able to get it, because I acted on it the same day as I received the notification.

11 years ago

Marie

Active Member

Second what Cocolion, I remember the email option, but if you dont see it, also try customer service

11 years ago

Marlene1

Active Member

Thanks, everyone. If others are interested, I contacted customer service and received this reply:
Please note you can check the availability
of the item in our stores via the Zara App by entering the reference number of
the item on the search field, and clicking +INFO > In-store availability, in
the product detail page.

Looks like I need to get the Zara app. Thanks again.

11 years ago

Laura (rhubarbgirl)

(website)

Veteran

You can do it via the app but not on the website? *rolls eyes at their tech people*

11 years ago

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