I bought a Skagen watch last year from Nordstrom's. I'm afraid I've had some bad luck with it - first, the band broke, but Nordstrom's gave me a new watch for free. Then, the crystal popped off. I went to a jeweler close to home, and he said that Skagen crystals are hard to put back on for some reason (a special tool is required). So, I took it back to Nordstrom's and they said they would have to send it out which would take 6 weeks, or give me a coupon for a discount at a watch repair shop in the mall (which I took). I love the way the watch looks, so I'm sticking with it, but it's been a bit of a headache. It keeps time well, however!