Trouble with loading page on Android

celia

Hi Greg,
Lately whenever I try to access the site from my Android I keep seeing Chinese signs instead of english words or numbers.
This happens only on the headings, not on full text like the blog posts or forum conversations.
Thank you for your help,

Cecilia

7 years ago

Technical Support

7 replies

Latest reply was from celia

Inge

(website)

Moderator

Hi Celia,

This glitch is still a result of the security update Greg installed a little while ago:
https://youlookfab.com/welookf.....st-1794958

We hope to have it fixed asap and do apologize for the inconvenience.

Thanks for letting us know, and for your patience!

Inge

7 years ago

celia

Veteran

Hi Inge,

I imagined it was something like that, just wanted to let you know.
Hope you are well.

7 years ago

Inge

(website)

Moderator

Yes! We really appreciate these threads, Celia, so never hesitate to report something.

I am doing well, thank you!-) Hope you are too?

Inge
xxx

7 years ago

Greg

Administrator

Cecilia, one thing that might work is to clear the cache in your Android browser. In Chrome on the Mac this option is called "Clear Browsing Data". Note that this will also clear your browsing history, and on some websites you will need to re-enter your password.

7 years ago

celia

Veteran