Wow, gorgeous, and it sounds like you found a great contractor, Jan! DH and I have been mulling our closet circumstances now for some time. (I have seriously built my wardrobe over the past year, I think I am emerging from post-retirement-dullville lol!).
Our closet is a walk-in style but after you walk in, there is this odd elevated section in the back. You can't really store much in the closet! A couple of years ago, we did hire a closet fitter, and they put some narrow shelving in and changed the way our closet rods ran -- adding a low and a high rod on one wall.
Unfortunately, the new design just hasn't worked for us. I am not a very "custom" type of woman, and I haven't looked around for drawers to fit in the shelving area. We have tried several different brands of bins, and none of those worked.
Now we are looking at the PAX line at IKEA (or planning to). Have you seen this? (Anyone use it?) It's wardrobe modules of furniture. Since our house is tiny by today's standards, I want to go vertical with as much as I can. I've got one wall that doesn't have windows or heating registers, and I'd like to put a run of PAX in there, maybe with a mirror sliding-door closure. There seem to be a lot of options for the interior of PAX, slide-out bins, drawers, shelves, rods, and so on.
Congratulations on the new closet, Jan! I envy you the ease with which you're able now to choose your outfits!