Search won't show me timeframe other than 1 year

Jenava

I'm in chrome, and when I do a search and then try to update the time frame from the default 1 year to anything else it executes the search, the results flash on the screen, and then it immediately goes back to the 1 year results.

7 years ago

Technical Support

7 replies

Latest reply was from Greg

Jenava

(website)

Veteran

Just tried it in IE and it works fine, so must be something about my browser. I have so many issues with stuff in Chrome!

7 years ago

Greg

Administrator

Hi Jenava, I have tried this in Chrome, but I don't see the same issue. Perhaps it was a momentary glitch. Can you please go back and see whether this is stiff happening?

7 years ago

Jenava

(website)

Veteran

Hi Greg, I just tried again and saw the same issue. Here are my steps:

Click on blog at upper left > blog page loads.
In search bar at upper right, type "Interview" and hit enter > search executes with default values and one result is shown.
Update timeframe dropdown at right from default (1 year) to "All time" and click "Search" > more results seem to load and flash on the screen, but page immediately reloads with default time value reset, and single result is shown again (and "1 year" is displayed in the time dropdown).

I can't get a screen capture unless I do a video capture because it happens so quickly. Hope this helps!

7 years ago

Jenava

(website)

Veteran

I just went and tried the search from the forum landing page. I get similar results in that it quiclky resets the default values. So, I search for "interview" and get a longer set of results. But, when I try to change the default from "Forum" to "Blog" and "1 Year" to "All Time" and re-run the search, it flashes a different set quickly and then resets the page to the default search values.

7 years ago

Greg

Administrator

Jenava, apologies, but I can't seem to reproduce this in Chrome. Do you have any Chrome plugins installed? I'm wondering whether one of those is conflicting with the search functionality somehow.

Also, do you happen to have Firefox? If so, would you please also try there?

7 years ago

Jenava

(website)

Veteran

I do not have firefox, but given I can execute it correctly in my IE browser I'd predict it is something in my browser. I don't have many plug-ins. Pintrest, Okta, Bluejeans and google Drive. It's my work computer, so I'm hesitant to install Firefox solely for testing. If I need to search I can either use IE or a different computer!

7 years ago

Greg

Administrator

Thanks Jenava. One thing you could try is to open the Chrome console. If you would like to do so, here's how:

Go to "View > Developer > Developer Tools" in the menu. Then the panel opens up at the bottom and you can select "Console". Then if you search you might see some sort of error message appear in the console output. If so, just send that to me. It might be a clue.

7 years ago

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