Very interesting, Sara. I, too, can manage a thrift store. Part of it is the organization, with like items placed together; that makes it easy to sift through the stuff that doesn't interest me. Whereas in a big department store, the various designers stuff is all displayed in little boutique like areas...but there are so many, and I haven't shopped in so long, that I didn't know where to start.
Another issue I had, that became more obvious to me yesterday when I had a few minutes in the mall—much of what I saw was not going to be available in my size. I'm not truly petite but do wear petite tops and jackets better than regular sized ones, and skirts, too...and quite often there was nothing in a size that I could have tried on. Another reason to patronize a boutique, I guess!