Nordstrom online returns - how long does it take

elpgal

I"ll be carless for a few days and am wondering if I should return items by mail. Anyone know how long it takes for them to process returns?

12 years ago

Urgent

6 replies

Latest reply was from Adelfa

gryffin

Veteran

They are usually logged back in 2 weeks. However, every once in awhile it has taken months to get a credit back. Just keep a close watch. Lately no issues.

12 years ago

Diana

Veteran

Yeah, in 2 weeks or less is a pretty good estimate, I'd say. If you used a Nordstrom card for the purchase, it's pretty seamless. I've never had a problem.

12 years ago

Makrame

Veteran

It takes a fairly long time (compared to other online retailers, like Nordstrom or BR). 2-3 weeks at least.

12 years ago

MsMary

Veteran

FYI, if you have a Nordstrom Rack nearby, you can return regular Nordstrom online purchases to the Rack. Just do it within 30 days.

12 years ago

elpgal

Veteran

Thanks, all. I'll just wait then, I need to keep revolving balances on my CCs low for a while, hence the rush.

12 years ago

Adelfa

Veteran

I put a pair of booties in the mail on 10/25, and got the refund email on 11/5. So 11 days?

12 years ago

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