Nordstrom 14-day policy

Dottie

So, I ordered a Barbour vest 3 days ago and it is now 25% off, which amounts to about $40. I contacted the Nordstrom chat line and they won't refund me the price difference because now my size is not available. Really?

8 years ago

Shopping

5 replies

Latest reply was from Staysfit

texstyle

(website)

Veteran

Hmm, seems petty but I'd try again to see if any returns show up - if so, order at the new price and then call.

8 years ago

gradfashionista

(website)

Veteran

That's standard policy, even with them.

8 years ago

elpgal

Veteran

Try going to a store and returning-rebuying.

8 years ago

Gigi

Veteran

In the past, when I have asked for a price adjustment, they always check to see if the item is still in stock in my size, so like gradfashionista says, this is standard procedure.

Someone at Nordies told me that some people take screen shots of the item page showing that the item is in stock in their size on a particular day so that they have proof in case the item sells out again in their size.

8 years ago

Staysfit

Veteran

I take screen shots. I have had this issue in the past. I also try to call as soon as possible. This is definitely part of their policy. Ample return policy, but strict on the discount policy.

8 years ago

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