Gaylene is spot on. It is a nightmare dealing with the shipping!
As a matter of fact, I never did receive that the bulk of order, Gaylene. (A few items made it through in separate packages -- a belt and some boots. They were very SLOW to come, but they did come...eventually.)
Nordstrom's was prompt to reverse the charges and did not argue with me a bit about the clothing items. And I liked the belt. Phew!
But now I am dealing with another issue. The boots ordered at the same time did not fit. I finally got around to returning them a few months ago. And guess what? They have disappeared into limbo, too. Worse yet, I was not home when the DHL guy came to get them, and DH did not get any slip from the DHL guy proving that we had sent them. So I have no evidence. I haven't called Nordstrom's yet about this, but I fear we've lost a couple of hundred dollars on this.
Which is why I will never order online from Nordstrom's for Canadian delivery again. ALL my orders will go to that Michigan store and I will be picking them up! Even if it costs me 2 days, train fare, and some careful planning to do it!
ETA: Thank you, Sara, and Mary!