Thanks gals. I did email their CS dept right after I sent this post. I'll call their 800 today.
Marianne, I love these boots--they are very comfortable and I'm thrilled that they are waterproof. Angie had suggested I order 1/2 size up--and I did, and they fit perfectly. Were you able to wear your true size? I feel a little self conscious about the larger size. I know 1/2 a size doesn't make my feet look that much bigger, but the color attracts enough attention. I just feel like my feet look big--but I know it's mostly in my head. People are not studying my feet that closely! (at least I hope not!)
Tanya, thank you for the compliment. I had so much fun and I hope that we can get together again. It was such a treat to see your beautiful face and I love your accent!