J.Jill -collect not working

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Barbara Diane

Veteran

Collect not working on J.Jill. It says "This doesn't seem to be the page for an individual product.". But it is.

2 years ago

Technical Support

7 replies

Latest reply was from Inge

Inge

(website)

Moderator

Thanks for letting us know, Barbara Diane! Greg will have a look asap.

2 years ago

Angie

(website)

Fashion Stylist

Barbara Diane, unfortunately the J.Jill collector is permanently broken. Their code is incompatible with YLF code at this point. I know it's annoying and wish it was different.

2 years ago

Barbara Diane

Veteran

Thanks Inge and Angie. Good to know so I don't keep trying.

2 years ago

delurked

Veteran

Woot. I was able to collect a find from J. Jill today. Maybe this has been working again for some time, but I didn't know about it. Nevertheless, commenting here to let others know it's working for me today.

1 year ago

Inge

(website)

Moderator

That's brilliant, yay!! Thanks so much for letting us know, delurked!

(I can't test it myself because the J.Jill website is no longer accessible for people outside of the US...)

1 year ago

delurked

Veteran

bummer about the website not working outside the US. I have ordered Hotter shoes for years, they are a UK company. Now they aren't available to even look at the site for me.

1 year ago

Inge

(website)

Moderator

It really is annoying! I'm so sorry that footwear website isn't available to you any longer, delurked :-((

1 year ago

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