I bought this jacket at the start of the season. LOVE IT. It was perfect for my climate and my life style. I wore it practically every day.

I switched out my winter wardrobe this weekend. I read the washing instructions on the jacket and it is washable! So I washed it prior to being put away for the season.

Well, what came out of the washing machine was not the same jacket. Because it is white, you can clearly see the "down" is clumped together between the baffling. I tried putting it in the dryer to breakup the clumps. No luck.

What did I do wrong?