I just got free Docs. - YouLookFab Forum

As I posted earlier, my silver Docs arrived with some noticeable streaking on one of the shoe uppers. I photographed them and emailed ShoeBuy requesting that they pay for me to retun them (no free shipping to Canada) and refund me my money. Instead, they refunded me the cost of the Docs and the shipping and I get to KEEP the Docs. So, I now have a pair of moderately defective docs for the cost of border processing ($23). I'd like to try treating them with some silver or pewter polish before ordering a replacement pair. If it works, hey, FREE Docs!

So, does anyone know of a good silver or pewter shoe polish, or should I take 'em to the cobbler?

Here are images of the defect for those who didn't see the earlier thread:

http://s380.photobucket.com/al.....streaking/
http://s380.photobucket.com/al.....0Docs%202/

I have to say that I'm really impressed with Shoebuy.com's service. They replied to my email within an hour or so and had everything sorted out within a few hours.

17 years ago

Tanya

Veteran

Whoo-hooo, that's wonderful news!

I can not help you with the polish, but I wanted to share that when mine came, they were slightly different too, although not as much as yours. I am very hard on all of my shoes and scuff them within first/second wear ( I guess I have never learned to walk properly as my mother would say). Anyway, with wear they both became a bit distressed, so the difference wasn't visible anymore.

Ariadne

Tanya, that is very reassuring. Thanks. I'm super hard on my shoes too.

Lena

Active Member

Wow. I'm so glad to hear Shoebuy customer service came through, Brianna. That's great.

Tanya, how are your silver Docs wearing? When they scuff, is it very noticeable? Does the silver effect rub off? I'm asking because I saw the short silver version at a local store and I was VERY impressed with how soft they are. I'm kind of considering exchanging my red ones (I didn't wear them outside yet).

tarzy

That's really great! The boots were obviously damaged, so I think the company did the right thing.

Angie

(website)

Fashion Stylist

Fantastic, Brianna!

I’d try a bit of black shoe polish on both boots.

shana

Awesome! It's so nice when companies will own up to their mistakes.

Lena, my Docs are wearing OK, As I mentioned, I am very hard on my shoes so I scuff them a lot. It is noticeable if you are specifically looking for that, but not from a regular distance. The silver rubs slightly off at the scuff sights. I can post photos later tonight if you are interested.

Rosie

Wow, that is wonderful! They definitely went the extra mile by not only refunding your money but allowing you to keep the shoes. Impressive!

Tanya, I'd love to see pics of how your Docs wear.

Angie, black polish? I never would have thought of that.

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