Rachy- that’s so weird about the mat. When my son was little he’d stick his head under the covers convinced we could not see him (see little naked tush in the air) obviously UPS never got past that stage. USPS does fine on packages. Totally agree. So annoying that the problem is so pervasive. Sad.
Elizabeth - thanks so much. You are always such a total sweetheart. Appreciated!!

Sometimes my packages arrive damaged, sometimes intact, but I haven’t had any go missing. The smashed packages seem to come on days when my regular UPS driver is not driving. I recently had a FedEx delivery guy leave a signature form but he never rang the bell to see if anyone was home. DS was home and watched him leave the form from the upstairs window. He returned the next day though and rang the bell, so the package was delivered. He told me the signature had to be someone over 21 so I guess it was okay.

When I rented space in a medical office park and packages were delivered, they went to the main office if we were not present. My office staff had to check with them. Is it possible that a custodian or some other staff person from the building picked up the package?

Staysfit - No I checked. The cleaning people where around. In fact their equipment was in my office. No one saw a package. It could have been left at another suite, but we have no arrangement for that. Some years ago a gap package was left right next do at ophtho - we findly autoclave their instruments (long story grrrrrrr) but they kept that package 2 wks and never told us, until I specifically asked after a phase 1 search by fedex and me and gap. Grrrrr. Yes, I've had dinged, punctured, crushed boxes on occasion but usually they make it here and the tracking is accurate. I will just have to wait until Tuesday when the driver is back and FedEx can follow up. ITMW I had another size on order so I will see if that arrives and fits.