Greg! The problem with the photos seems to be fixed!

MsMary

Earlier this morning I still couldn't get the photos to pop up and toggle, but now it seems to be working! (I'm on IE version I-have-no-idea.) Yay! Thanks!

14 years ago

General

23 replies

Latest reply was from lynne

Ornella

(website)

Veteran

(Click "Help" at the right of the menus at the top, then select "About" and then-you'll-have-an-idea.)

14 years ago

Lori

Veteran

No for me. . .: (

14 years ago

Auburn

Veteran

No for me too--it's hit or miss even within the same post, where some will load as a separate webpage and some will load as they used to (where I can arrow between them).

14 years ago

amyreh

(website)

Veteran

Not for me either : ( Although every once in awhile it will work correctly as Auburn says

14 years ago

MsMary

Veteran

*sigh*

It's back to hit-or-miss for me, too.

Never mind.

14 years ago

Greg

Administrator

Thanks MaryK. This is a good clue.

14 years ago

Greg

Administrator

A moment ago I made a change that might help. Please let me know...

- if you experienced this problem before and you still do
- if you experienced it before and now it seems better
- it was fine before and now its a problem

Or anything else that seems relevant.

14 years ago

Anonymous

I can now toggle between photos for the first time in days. I tried on 4 threads just now and all worked. Thanks, Greg. It really helps.

14 years ago

MsMary

Veteran

It's working fine for me now, too! Fingers crossed that this is the fix!!

14 years ago

lynne

Veteran

It's working for me now, too. I haven't been able to in days.

14 years ago

Lisa

Veteran

I have IE 8 and today I've been able to happily toggle through photos, yay!

14 years ago

Kappy

Veteran

Yep, mine is working too finally. It's togglerific! Also running ie8 and, sadly, Vista Home Premium.

14 years ago

Greg

Administrator

Thanks all very much. Especially MaryK for giving me the clue that narrowed down the problem.

One other thing: if you are still on IE8, then please consider moving to IE9 if you are using Windows Vista or Windows 7. The more recent versions of browsers are always more secure, and they also allow websites like YLF to load faster and look a little nicer.

14 years ago

MsMary

Veteran

Awesome! What was the clue?

14 years ago

Greg

Administrator

MaryK, a while back I made a change to the site to improve performance and it worked really well. Your post came soon after I had turned this thing off for a couple of hours, so I connected the performance improvement with the image toggling problem.

So now the performance improvement is still in place, but I am excluding popup images. I still need to figure out why these two things don't play nicely together, but at least in the meantime you get popups.

14 years ago

MsMary

Veteran

Awesome!! Greg Cox, Private Eye!

14 years ago

Kappy

Veteran

Greg, good advice on upgrading IE. I've been hesitant to, because I am always worried I will muck up my laptop. It doesn't seem anything much works well with Vista. Of course, I still have an unopened Windows 7 Home Premium Vista Upgrade box sitting by my computer. I've been too afraid to do that too!!!

14 years ago

Aida

Veteran

Not sure if you're doing any specific support for phones, but with my WM7 phone prior to this fix I was actually able to view photos BETTER than now. Previously they'd open as a link instead of a popup; when they are in popup mode the photos don't always load, and I often have to refresh the page several times to either 1) make the photo show up in the popup, 2) go to the "next" photo (clicking next only works sometimes), or 3) close the photo after it's popped up (clicking close doesn't always close properly). Happy to do some Windows testing for you if you are doing mobile support

14 years ago

Lori

Veteran

It's working for me too. I am on IE8 at work, and can do nothing about that, all of those decisions come from "on high!"

14 years ago

Greg

Administrator

Aida, I'm afraid you were benefiting from the previous problem

What I need to do is disable the popup when I detect certain devices.

14 years ago

Aida

Veteran

That's what I figured. I don't have my phone handy so I'm not sure what version of IE it's got, but I'm sure it's some WM7 specific version. Disabled popup for my phone would be super awesome Not sure if other phones have the same problem mine does.

14 years ago

Greg

Administrator

Yes, WM7 has a special version of the IE browser, so the IE8 versus IE9 thing isn't really relevant.

14 years ago

lynne

Veteran

Thank you detective Greg! Not being able to toggle wasn't life threatening, but is was annoying as heck and took away from my YLF experience.

14 years ago

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