I had an issue with the return of my original Miistas, the ones that were too big. I somehow didn't think to return them in the box they had come with (not the big box for mailing). Instead I broke that box down, and the company needed that to give me my refund. They had said that on their website under their returns policy; it was my oversight. Luckily the lady at Customer Service there was willing to give me a full credit for the shoes. I appreciate that gesture and think it's very win-win.
(For anyone with a TTS 7 shoe size, I happen to think these are really cool:
http://www.ashburyskies.com/mi.....ather-boot
And here is probably what I'll use my credit on: