Hmm, last several mascaras I've used all washed off with gentle face cleanser (Cetaphil). I'm currently using MAC Studio Fix Lash and I don't need makeup remover.
I prefer not to tug at my eye area, so I don't go for pads. A lot of makeup removers leave something in my eyes, and I also prefer a cleanser that removes everything at once (not that I wear a lot of makeup). I've had good results with MAC Cleanse Off Oil. Yes, it's oil based, and it's essential you use it on dry skin, but it doesn't clog and irritate me, and dissolves all makeup and waterproof sunscreen, etc. At least in my case. Plus it saves time because you can use it on everything at once.
Also look into oil cleansers like Clinique Take the Day Off Cleansing Balm (pretty good) or Shu Eemura cleansing oils (the latter are very pricey and I haven't tried them, but they get good reviews). I know, cleansing oil sounds scary and counter intuitive, but when used correctly, it can really help (even with oily skin).