yeah, I got this snippet today after emailing and calling yesterday
Dear Malina,
Thank you for shopping at Zara.com.
Regarding your email regarding your order 63841126, we inform you that because of the transport delay, delivery times have been delayed 24-48 business hours.
Once it has shipped from our warehouse you will receive an email providing the tracking information and the courier’s contact details so that you can track your package to receive specific delivery dates.
Okay, I totally get a day or two, but we are on five, soon to be six, with no movement. Hello?? sigh.