Eidia Lush custom-made shoes?

Steph

Has anyone tried Eidia Lush custom-made shoes? I came across their website today and am intrigued. They have three styles of shoe (two that have three inch heels and one with a one inch heel) and you choose the fabric and trim. I'm interested because the shoes don't use any leather. Does anyone have experience with them? Groupon is offering what is essentially a half-price coupon, but I would love a review before purchasing. You can see their site here: http://www.eidialush.com/

16 years ago

Shopping

7 replies

Latest reply was from Steph

RoseandJoan

Veteran

Ooo Steph, that's interesting. I'm sorry I don't have any knowledge of the company but like the fabric choice.

Do you know this company?
http://www.beyondskin.co.uk/

16 years ago

Steph

Veteran

I am familiar with Beyond Skin, but I have never purchased from them. The last time I looked they didn't have many styles, but I just checked and now they have a HUGE selection, so thanks for mentioning them! I have to admit that the large majority of my shoes are Stella McCartneys (which I have been able to find at really fantastic discounts--sometimes 90% off), but it's so nice to have other options. I think I am going to go for those Eldia Lush shoes because the discount is so great--if anyone is interested, I'll report my findings once I get them.

16 years ago

Maya

Veteran

Steph, these shoes won't work for me due to the fit, but I'd be interested in your report anyway. I'm sure they will add more sizes and styles in the future.

I may have asked you this before so apologies in advance if I have...but have you ever tried Novacas shoes? Their color selection (a gross overstatement) is a bit sad, but they do have cute styles. They claim that they breathe and stretch exactly like real leather, so I have really been wanting to try one of their styles out.

16 years ago

Steph

Veteran

Maya, I have never tried Novacas. If they breathe and stretch like real leather that would be really nice--the one negative about my Stellas is that they don't breathe at all (particularly bad when I wear her knee-high boots and then have to peel them off of my legs at the end of the day). I'm the opposite of you and pretty much only wear high heels, but it looks like they have a couple of options. Unfortunately I am pretty set with black, brown and grey shoes right now (looks like the only color options), but if I try them, I'll let you know!

16 years ago

tmstew

Member

I bought the Groupon for Eidia Lush and ordered my shoes over the summer. After waiting about a month, I got an email apologizing for the delay. After another month, I asked about my shoes and got a generic response about how their very talented shoe cobblers are making them and they'd ship in 2 weeks. After another month, I got the same response except this time, my shoes would ship in a week. It has been nearly 6 months now and after numerous requests for a refund, I've gotten absolutely no response from them. Ladies, do NOT do business with this company. They are fraudulent and will just take your money and give you a run-around. Buyer beware.

15 years ago

shopaholic

Member

I have also had issues with this company for over 6 months and think they are absolutely terrible. I agree with tmstew, DO NOT buy from them.

15 years ago

Steph

Veteran

I just saw these subsequent reviews. How horrible! Did either of you purchase the groupon? If so, I would complain to them.

15 years ago

aharrison

Member

Hi Steph, Shopaholic, and tmstew,

I am on our customer service team here at Eidia Lush. I came across these comments about our company by doing a google search and I wanted to respond to them (better late than never!). What had happened with our Groupon promotion in 2009 was that we got completely overwhelmed with orders and simply could not fulfill them in the time frame we had quoted. We pride ourselves on our customer service and did the absolute best we could to get as many orders as possible out. If you ordered shoes with a Groupon from us during that time, you should have gotten an email explaining the problem and what we were doing to fix it. All customers who did not receive their shoes were issued a refund.

We have made numerous improvements since then. Please email me at aharrison@eidialush.com for a special discount code to use on the site.

15 years ago

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