Collecting when there are multiple colors

Greg,
I'm noticing that when there are multiple colors available for an item, the YLF collect tool seems to always default to the first color option available, even if you have another color selected. To be specific, I'm adding items from Nordstrom and noticing this behavior. Is there any way to get around this?

10 years ago

Technical Support

5 replies

Latest reply was from deb

deb

Veteran

Thanks for posting this, Laura. I ran into this issue yesterday. The color I wanted to collect would not work.

10 years ago

Inge

(website)

Moderator

The option to collect the same item in different colours currently works for some stores (e.g. J.Crew), and is not available for others (I believe it has something to do with how the stores build their user interface).
Up until last week it did work for me on the Nordstrom site, but I just tried again, and it seems it's no longer working.

10 years ago

Greg

Administrator

Thanks for reporting this. I will take a look at the Nordstrom collector.

10 years ago

Greg

Administrator

Nordstrom made some site changes, but I have changed the collector to accommodate them and it should now be collecting colors correctly. Please let me know if you see any issues.

10 years ago

deb

Veteran

Thanks!

10 years ago

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