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I'd definitely check with customer service. 11" seems rather small. Shaft height is slightly shorter than my MM Myrtles--should be perfect on you! Try them!
The size info reminds me of a pair of boots I tried a few weeks ago. The listed circumference (depending on the website) ranged from 13" to...are you ready for this?...18". Right. A five inch variation. Sigh.
I've learned by experience that you just can't trust the stated measurements some times, especially since it depends so much on the size of the shoe. I try to look to see that the reviews say - I love it when the vast majority complain about the circumference being too small. That's usually a good sign for those of us with skinny calves!!