Buying shoes online in a slightly wrong size... should I risk it?

Sarah

I have my eye on some ASOS-brand shoes, but sadly they only come in whole sizes. I'm a US 7½. If I were to buy them, I would size up and get 8. (I actually used to think I *was* an 8 until I realized that 7½ fit more snugly.) The shoes are exactly the style I've been looking for. Should I risk it, or is it a bad idea to buy shoes online in the first place?

15 years ago

Shopping

7 replies

Latest reply was from Maya

Stephanie

Veteran

ASOS has free returns, so I don't think you have much to lose, and I find that whole-size-only shoes often run a bit small.

15 years ago

Queen Mum

Veteran

if it is free shipping and free returns you have nothing to lose.

15 years ago

biscuitsmom

Veteran

I agree....also 1/2 size really isnt much of a difference. If it feels a bit too loose, try thick socks (if you wear socks with these) or some insoles will take up a bit of room.

15 years ago

Angie

(website)

Fashion Stylist

I voted nay. I did this recently and it went horribly wrong

15 years ago

rae

(website)

Veteran

Greenglove recently posted an ASOS return horror story.
http://youlookfab.com/welookfab/topic/asos-issues

Plus, online retailers are kind of notorious for getting measurements wrong or measuring from odd places.

I would vote nay unless you are ok with reselling or dealing with a returns headache if they don't work out.

15 years ago

Sarah

(website)

Active Member

Thank you everyone! I've decided to give the shoes a miss. Rae, I'm reading that, and it sounds awful. I have had a pretty good experience with them, so maybe I've been lucky. I've emailed a question about a product and got a reply within the hour and I've had good luck returning things. I love the free shipping both ways too. But yeah, it's disturbing that there are absolutely no phone numbers on the site and that they rely on email. I wonder why they have chosen to be so elusive?

15 years ago

Maya

Veteran

Ehhh...I don't know. If they are exactly what you're looking for, and there is free shipping and free returns! That's tough.

I know ASOS has a lot of horror stories, but I have personally never experienced any. I'm sure for every horror story they have, there are at least 50 transactions that go perfectly smoothly. At least.

I guess I am biased because I did this recently with a pair of Camper sandals. Like you, I wasn't sure about the whole sizes, but the 36 was sold out and there was only one 37 left. I was mentally preparing myself to be disappointed and end up returning them..but to my surprise, they ended up fitting. They were exactly what I wanted, and they were on sale...it was just too good an opportunity to pass up, and I'm glad I didn't. I guess in my case it was an easier decision since it was Zappos and I didn't even have to think twice about the customer service.

15 years ago

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