For clothing it is hard if you are searching for a broad category without something specific. For example if I wanted a green knee length dress, I probably have a general idea of what kind I want (length, sleeves, neckline) but it's hard to search by those criteria vs. things like category (wear to work, wedding guest) or size. When I have a more specific idea-like a pair of black Vince Camuto pants-it's easier to filter to what I want. It's not carefully curated like a dept. store that specializes in clothing, but there's a much wider selection and sometimes a much Lower price. (Case in point, scoring my favorite Cole Haan wedges for about $55 each; less than half their retail price and even less than the NAS cost.) it's just a different retail opportunity and not everyone loves shopping that way. I don't find Amazon frustrating, but I'm lost in a thrift store.