In 1901, Swedish immigrant John W. Nordstrom partnered with Carl Wallin to open their very first shoe store in downtown Seattle. This was the start of what would become the retail legend of Nordstrom, Inc. Today Nordstrom offers everything from inexpensive fad–fashion to the most sought after premier designer labels and “has grown from one downtown Seattle shoe store into a nationwide fashion specialty chain with renowned services and a selection of the finest apparel, shoes and accessories for the entire family.”
In all my years of shopping internationally, I have yet to come across a retail store that offers better customer care. The company takes it’s mission statement of “offering the best possible service, selection, quality and value” to an extreme. Their car valet employees changed my flat tire, their concierge located my lost cell phone, their restaurants offer consistently high quality food and their sales assistants alert you of upcoming sales. Every purchase is always returnable and each store employee is hand picked for their cheerful, helpful and knowledgeable demeanor.
I would like to thank Nordstrom for making me feel like royalty whenever I enter their store. I am greeted by name and will happily spend my fashion dollars because I know that I get “that something extra” in return. I am proud to say that I am a Nordies girl.
For Seattleites, the downtown Nordstrom flagship store is not only a shopping haven, but a way of life. With the main buying office right above it, the store is sure to receive the best merchandise and the closest managerial retail attention.