Shiny, I WON'T go to the tailor's with you: Not this tailor! And I recommend you not to go back there ever!
But I will happily go to any other tailor with you.

I'll be looking for the other thread.

Bummer!

Sometimes I can fix a too low rise with the shoe-lace in belt loops trick, and eliminate that horrible tugging problem.

If your weight fluxuates, and you are on the top end of a swing, that can make pants shorter, and this situation may well resolve itself.

And I have to confess to sitting here with turned up leg bottoms on last years black ponte skinnies! I have a horror of too short pants, and I didn't trust the knit to put a hem in them.

Krish, those are very wise words and I think you are right. Sometimes, despite the stress and hassle, it is better to speak up and name our dissatisfaction. Or, as you say, it eats at us!!

What Suz said. Krish was right that so often a pair of jeans is more than just a pair of jeans. Having mistakes hanging around is just a reminder of the mistake and perpetuates the negativity. Making it right creates positive energy.

Update: So I went back to the store and explained my unhappiness with the hemming - I brought the same shoes that I brought when I had them pinned. She asked me to put the jeans on with the shoes and come out of the change room. When I did, she said they were fine. When I explained very politely that I had asked for longer "just touching the floor", she said I did not indicate that. I also explained that the hem was not even - that it was slighter shorter on the inside of my leg compared to the outside of leg. She did not take this comment well and said I was too picky and was mistaken and the hem was fine. I firmly asked if they were not going to rectify the situation for me and was told "there is no situation. The hem is fine". It wasn't going to go anywhere so I took my jeans and left.

I'm upset about this not because of my particular jeans but because there are many brands there that you cannot find in any other store in Winnipeg and I saw this as a small local store I could support and find premium denim at. Now I'm soured on the whole place. If I were to go back, I would only buy jeans there but have them hemmed my Wonder Woman.

Oh well...I tried.

Sad to hear about this Shannon. I feel this happens though. We do try and even well thought through purchases can go wrong. But since I think we try them over and over before we buy, we tend to id those irritations before the purchase. I have suffered the same situation. I bought some shoes that have a wavy seem as part of the look. On the inside of one shoe a layer of leather protects the foot from the wavy seem and i don't notice it. ON the other shoe, the leather doesn't cover enough and it is super painful. I only noticed when I had to walk two blocks, but once you notice and keep them on, the seem just digs in all day. I tried returning or getting a credit but the lady says there is nothing wrong. How do you argue with that. It is so frustrating. Lesson learned though. Be picky!

Shannon, I'm so sorry to hear about the fiasco with your jeans! There's no excuse for the store to treat you like that, especially these days when we'd all like to give our money to the local establishments first.

There might be a way to salvage your jeans so that you can be happier wearing them if you can get the low-rise part of the equation to "sit" a little more comfortably. It's possible that that could even help the length. And please don't think for a minute that I'm trying to be obnoxious or condescending! But maybe it will allow you to wear your expensive jeans, though, if you play around with them. What I've found that makes my low-rise jeans be more comfortable, and somehow fit and look better is to wear non-slippery underwear (I actually usually wear cotton with them) and a good, heavy jeans belt that fits the belt loops almost exactly. Then, I can anchor my jeans right where I want them to be, and they stay in place much better. You might find if they're well placed, the length might be closer to where you want them. It may not work at all, but I just thought I'd mention it. Hugs to you, in any case.

Shannon, that is disgraceful. If that was not the owner, I would ask to speak to them. The customer is always right, and you were treated badly. I am upset on your behalf!

Argh! This drives me batty, Shannon! I have worked retail for both large companies and small locally owned companies. The absolute _wrong_ answer is to tell a customer that they are too picky about a hemming job - it implies that the sales associate knows the customer more than the customer knows themselves; which is complete horse-poop! It's unfortunate - if she was more intent on keeping your business, she would have made an effort to hear what you were saying. I'm sorry this happened. I wonder if a one-on-one brainstorming session with Wonder Woman would help in finding a way to wear these jeans?

Shannon, WHAAAAAAAAAAT? I can't believe somoeone would treat you that way in a small boutique that has to depend on word of mouth, goodwill, and repeat customers. At the very least I would write them a strongly worded letter regarding the reasons for your displeasure and why you won't be shopping there again or recommending them to your extremely wealthy fashion-minded friends.

BIG HUGS.

I am so sorry Shannon! This person is a BAD manager / business person. I can't believe she told you you were being difficult, when in fact, it is shopping at her store that is difficult! She's making YOUR life more difficult with all this. You were right, and she should have changed the jeans.

This is what people will do to try to escape a situation where they are at fault: they try to make YOU feel guilty. The way she dealt with you is unacceptable. She is trying to insinuate you are a liar? Because when she replies that "No, you didn't specify you wanted it touching the floor" when you say to her you did, she is actually treating you of being a liar. So who wants to treat a valued customer of being a liar?

I second Alaskagirl's idea of a letter. In it, say what type of customer you are: that fashion is your hobby, and what attracted you to their boutique in the first place. Then state what happened. Then say why you are unhappy, and that you are thinking of never shopping there again (leave them a little door). When they receive it, they have two choices: ignore it, in which case it is the business equivalent of shooting yourself in the foot, or respond: in which case they might offer you something in compensation to influence you to come back to their shop.

With her head cooling a little, this terrible manager might see the light and comprehend what she is doing to her own reputation.

Anyway I am so happy you did go, though. You tried, you fought for yourself and that is what is most important. Now you know that this shop's management is bad. Even if you like the clothes there, I would recommend not going until they straiten things up, not because of their not wanting to take back the jeans they had ruined in altering, but because the way it is run, one is bound to make "mistakes". Who knows what type of bad policies they might have, like selling old or defective stocks etc.

Many many hugs to you. Bravo for going and standing your ground in front of this horrible woman.

Shannon, was this the actual owner?

I'm horrified by the customer service you received. How rude that she said that you were being "too picky." You want what you want, who is she to say what is satisfactory. Uggh, makes me want to hit someone. I am not a confrontational person at all, but I think it's great that you went and stood up for yourself. I would not waste anymore of your money there even if the clothes are nice. Sorry you had to go through this, and I hope you are feeling better. Hugs!!

IK & Krish - I do not know if that is the owner or one of the managers. Although I appreciate the suggestion of writing a letter, I have decided to not spend any more negative energy on this situation and just move on. I'm not a negative person and I don't want to dwell on it anymore. Even if they were to provide me with another pair of jeans, I'm not going to care for them because there is now a negative association.

So just wiping my hands of it and moving on with a smile...

I like the final choice to wipe your slate clean! Sometimes 'doing battle' is just miring yourself in more negative space. Taking the high road is for your peace of mind, not for their sake

(((HUGS)).

I'm sorry, Shannon. What a grotty experience.Try not to think about it anymore. No more negative energy and give Wonder Women more biz

Shannon, I'm sorry for this whole fiasco! I absolutely support you in your resolve to put it behind you and not invest any more energy! In fact, I'll drink to that from my favorite coffee cup!!

LOVE Mary K's coffee cup!!!

What an upsetting experience. I am so sorry it turned out this way -- sorry that your lovely jeans are wrecked, sorry that you had to spend time on this, sorry that you were treated so unprofessionally, and sorry that it's left you with a sour taste (and no wonder!)

I would not be going back there. Shopping should be fun. And when problems arise (as they inevitably will) this is NOT the sort of response that a good business-owner gives.

Big hugs, and I hope you have a nice cup of tea this evening and dream about the fab outfits you will be wearing INSTEAD of those dumb jeans!

Shannon, hugs! What an awful shopping experience! But you know what: they lost more on this than you. You would be their regular customer and would spend hundreds in their store but now you won't. I am sure you will also tell everybody you know what an awful customer service they have. I am certain they will lose several customers because they made you unhappy.
As for you - just focus on your new awesome L&T tapered trousers and great outfits you will create with them!

UGHGHGHG! What is the point of pinning when people just ignore it and do what they want??

I know you do not want to waste more time on them, but is there Yelp in Canada? I would definitely write a review if there is something like that available - not only because the owner might see it and rectify the situation, but because it would save many others the same lousy experience.

Love the mug MaryK!

Thanks all!

Shannon I am really disappointed for you but certainly appreciate the road you have decided to take. Might be worth popping them on ebay, recouping some $ and send them off to a new home (that's if you decided you def wont be wearing them):)

Shannon, a disappointing outcome! At least you did all you could to rectify the situation from your side. I had reason to complain about a purchase recently, and I know it takes a lot of energy to do so, especially when the S.A. is unwilling or unable to see your side of things. More forward and don't give them any more energy or business.
P.S. I wore my 'potato-stretched' shoes today and sent happy grateful thoughts your way.