DeniseP, a swap meet is a place where pretty much anyone can rent out a space and sell whatever they want. Usually people sell used things, but some also sell new stuff that they import from China or whatever. Prices are much lower than regular stores, because there is very little overhead, just the $50 or whatever they pay for the space. I get a lot of my clothes from places like this that sell clothing for $1 a piece (hence my blog: One-Dollar Wonders).

Also, I'd like to add to the list of places I'll never shop with again: Quicksilver. I know it's a junior's store, but many of you have kids, so I thought I'd mention. Their return policy swears up and down that you can return any online purchase in-store but, when I received my order, it said I must return by mail (at my own cost) because I used Paypal. There is absolutely no mention of this in the return policy or anywhere in the order process. No one at Customer Service cared one bit. I feel it is a purposeful misrepresentation, meant to make customers feel better about ordering more items, thinking they can safely return to a store if needed. Just horrible!

I've had a slew of these experiences. I've been shopping for boots for nearly two years and recently decided to order a bunch in hopes I'd find one pair. Boots from Piperlime, Nordstroms (2 pairs!) and Zappos ALL had inaccurate calf measurements.

Nordstroms and Zappos at least have free shipping, but I still have to go through the trouble of boxing them and dropping off the packages. If they can't take the trouble to measure correctly I'm not shopping there any longer. This was the first time I ever shopped at Nordstroms so I was really disappointed. They weren't cheap boots.

I'm starting to check out more small local shops, including consignment stores. It's nice to support local businesses and then I can be sure the fit is right.

Wow! I don't do too much online ordering for clothing but regularly order shoes from Zappos (they are so great and I LOVE the video reviews!). I have occasionally ordered from BR and Ann Taylor, and Eddie Bauer. Was lucky enough to always to be able to return to the brick and morter stores in our local Boise, ID mall. They were great and no questions asked. I guess I have been pretty lucky! I haven't ordered from Endless yet but I hear they are good.

Such sad tales....I can commiserate. I have had a really cruddy experience with Fossil's online store. I will not be shopping there again.

Kristine, about the calf measurements: My understanding is that they measure one size of a particular boot (probably something in a mid-range size like an 8?) and then give that calf measurement. So, it's not going to ever be accurate for all of the different sizes of that particular boot. For me, for example, I wear a size 11. As the size of the boot goes up, so does the calf circumference (e.g., a size 6 and size 11 of the same boot will not have the same calf circumference, typically). So I have a tricky time because my calves are around 14.5 inches, which isn't too small, but paired with the size 11, can be tricky. Even if they list the calves as being 14.5, they are usually larger for the size 11, since the general measurement was taken on a smaller size. Hope that makes sense :).