Joy, here’s the info:

I’ve both mailed things back and dropped at a store, but I don’t know that I’ve tried since the pandemic started.

Jenn, sorry to hear that your EF shirt, tunic and favourite jeans have worn out. My favourite summer skirt has developed a hole and so whilst I am still wearing it around the house, its days are numbered. It just fits so well and then there is that indefinable feeling that I feel like 'me' in it. Patching, even patching well done will alter it.