Product links on YLF sometimes contain affiliate codes. If you follow one of these links and make a purchase, YLF might earn a commission. Read more about how YLF makes money.
I work part time at Talbots. The denim, dresses and tshirts are well made.
The sweaters are very poor quality. They stretch and pill very quickly especially for the price! The cashmere is ok but overpriced. Talbots does have great and frequent sales.
Check fabric content there for sure. Lots of hits and a lot of misses. love our customers and we give incredible customer service but yes quality is way down.
Mary, I so appreciate your candor, as well as your specificity. Very helpful to know.
I remember, with a bit of sadness, how excited I was when, at age 20 in 1989, my mother treated me to a shopping trip to Talbots in the Boston area. The skirts and sweaters were so beautifully made--natural fibers, substantial-weight fabric--it was almost a luxury brand in those days. I miss those gorgeous clothes.
I am late to this party. Angie thank you for your observations. I have bought a couple of on 34th St purchases. They are very well made. I love Talbots especially their dressy items.
I was in Nordstroms yesterday and I wanted to pick up a bracelet that was showing in stock at my store. It was sold out. Their costume and fine jewelry were throughly picked over. I found that interesting.
I too remember the days of excellent quality at Talbots. I have some older items that are beautiful.
Our customers are noticing the decline and online reviews also reflect a disappointment with the use of inferior fabrics.
But I will say no one gives better CS. And that is sorely lacking in most stores today.
We wait hand and foot on our customers and go way beyond to make them happy. Some take advantage of that to an extreme but most are very appreciative and loyal customers for that reason.
Mary, agree totally on Talbots customer service--peerless. I love that I can walk into a Talbots store anywhere, wearing only plain jeans, sneakers, and a sweatshirt, and still be treated graciously. Hats off to you and your colleagues.
