Really ? How sad.
Hopefully the size up works. My KS wedge pumps are 1/2 larger, since I went by the reviews, but you know what, they kind of stretched with wear. Now I'm forced to wear an insole if I do hose. Perhaps these will stretch too? I have to be honest though. I don't keep any shoe at this price point if it is not comfortable from the get go, so I understand the $200 orphan issue.
Hopefully Angie and Inge can chime in.

I am with you Zap, I am finding it hard to want to experiment with insoles. My $30 target pumps are comfy right out of the box.

Amen to that.

I was ready to jump on the pink bandwagon for you, but at that price point, fit should be perfect and makes the decision much more difficult. They ARE cute and timeless classics.

How frustrating, Rita-(
For me it was the opposite - which confirms once again that every foot is different. I am anywhere between a US size 8 and 9, depending on the brand. I needed a size 8 in the Shelly pumps (walked right out of the 9), and these fit perfectly. No pinching or tightness, but no gaping either.

I hope Angie chimes in with her thoughts on sizing up, but I agree that shoes at this price point (and any shoe really), should fit well and feel great without too much doctoring.

I saw from my other thread that these didn't work - soooo sorry! I think you would know it if they were simply too small... up to you how hard you want to try, I guess. Personally, shoes are the last thing I want to fight with to make them wearable. :T

Ack! Sorry to read that these fab pink shoes aren't comfortable for you I hate that, when I get all excited about something and then it doesn't work out.

I don't think you should 'try' to make them work. Send them back.

Inge is right, every foot is different and all the brands are quite different from each other. I take different sizes in different brands, and have found that even some of the most highly recommended for being comfortable aren't necessarily comfortable for me.

Hang in there...we'll all just have to go on pink shoe finding mission. If I see anything in my shoe shopping travels, I'll be sure to post on YLF.

It sounds like you need to size up, Rita. Often one needs to in a KS pump - although in these particular pumps, my normal size 6.5 was perfect. The rest of my KS pumps are a 7.

Can you exchange them?

I hope it works out for you somehow!

Uh oh - now I'm worried about mine Rita after reading Angie's comment about tending to size up for KS.

Are you going to try and exchange for a size up? I think if you can, it would be worth trying. I know how excited you were about them.

It doesn't look like the next size up is available right now. I may try to call on it today.

They are beautiful shoes.