Congratulations, Rae! This is fantastic news and I am so happy for you that you can shine in a full-line Nordstrom. They are fortunate to have you and once clients get to see you in action, you'll be called upon over and over again, I'm sure. As k said, you are naturally interested in others and so helpful.

I've found that I'm impressed when SA's follow through with a call back on an item, or take that extra step to ensure that they are looking for something on my behalf. It's that universal quality, in all aspects of life, where a person feels like someone is truly listening to them and showing simple kindness. You've got all those qualities as well as style!

Hugs to you and I look forward to seeing you on or off the job!

That's wonderful! I think your style and smile will be a treasure for your customers.

Hey Rae, working with "sharks" comes with the territory when your paycheck depends on what you sell. Just don't let them intimidate you. I'm very quiet and non-aggressive but I learned that you have to make it clear from the START that they cannot take advantage of you or walk all over you.

That said, you're going to have a lot of fun and I see you moving up the ladder quickly! Get to know the personal stylist manager and start dropping hints that you'd like to be a stylist eventually. Also keep an eye out for FNL (future Nordstrom leader) classes. I never went through them, but I wish I had.

Also, Nordstrom managers are very helpful. If you ever want to transfer or do something else, they're usually very supportive. I've never had a problem and I went from a couple stores and departments, to eventually the CS department (now the Sales Experience team).

Just came back to this and wanted to add that follow up is a major thing with my BF who shops Nordies way more than I (shamefull askance look here). He was constantly amazed in the Tampa store that when he's buying Canali shirts and Zegna Quindici ties (not $20 items) that nobody *ever* followed up, sent e-mail, etc. Some of it may have been turnover, but overall he got the impression that it just wasn't worth their time. We lived 2 1/2 hours roundtrip drive from the store, so 'dropping in' casually wasn't a thing - we had to schedule to get there on his one day off, Sunday, before 6, etc. Anyway, more than an aggressive 'buy this now!' approach (the BF is a car man by trade after all, he knows all those tricks lol) genuinely caring enough to offer the customer what they are asking for makes such a better impression. BEST of luck to you!