I shopped in fashion boutiques almost exclusively in the 70s and 80s because I lived in an area where they were the pretty much the only option other than the “five and dime” department stores. The local boutiques introduced me to more than a few Canadian and European designers before those same designers gained enough success to be bought up by conglomerates, investment firms, and large department stores. At that point, these boutique purchases became my go-to source for “designer” fashion lines since luxury lines like Chanel and Chloe were way out of my price range and department store “bridge” lines were not readily available. Several of these designers like Joseph Mimran, Alfred Sung, and Simon Chang were also the designers behind the house brands for high-end department stores like Holt Renfrew. The quality was superb, the designs were interesting , and the garments were totally wearable even outside of a major city.

In the 90s, department stores and chain stores like J Crew, Club Monaco (formerly Alfred Sung’s line), and, yes, even the Gap for jeans and khakis, became my favorite shopping places, especially when online shopping became the norm. The quality was perhaps a bit lower, but the range of options and prices were appealing.

Over the last decade, however, I’ve been dismayed by the shoddy construction, lackluster design, and ugly fabrics that I’ve found in department stores and chain stores. I look at my J Crew cashmere sweaters from fifteen years ago and marvel at their longevity. The last time I visited Nordstrom’s and Holt Renfrew, I was unimpressed by the what was being offered in “bridge” lines like Theory, Eileen Fisher, and Veronica Beard. Even former favorites like Pink Tartan and Smythe seemed to be of questionable quality both in fabric and design. My formerly adored luxury lines like Chanel and Chloe were even more disappointing since, like so many “famous” designer lines, they also seemed to have succumbed to the “slap our label on it and it will sell” ploy. I felt like a grumpy old lady wondering what had happened to all those feelings I used to have when the sight of a clever seam or a sumptuous fabric made me want to save up my money to have a piece of the magic. Seeing a Valentino blouse sliding off its hanger onto the floor made me cringe until I saw the label—100% polyester.

What has grabbed my interest in the last couple of years is the springing up of small boutiques owned by groups of young (and some not-so-young!) fashion designers, along with boutiques which feature less well-known Canadian and European designers and lines. Great clothes for reasonable, but not cheap or falsely discounted, prices, along with creative designs, and enthusiastic staff who make a senior, fashion-loving lady feel at home. They scurry around finding pieces that would fit my body, offer free alterations, and phone me when something I might like comes into the store. It’s like going back to how I shopped in the 70s and 80s.

I’m even shopping independent designers online these days because a real person usually answers the phone, or responds to my email, when I need information about sizes or fabrics. Returns might be less convenient but, hey, they send me fabric swatches, or offer to shorten an inseam, before mailing out the garment. One designer even embroidered my initials into the waistband of a skirt, assuring me that, if the skirt needed tweaking, I was to pin it and send it back for free alterations! To me, this is having fun with fashion—especially when my new skirt costs less than what I would have paid for some department store lines. The possibility that I might not enjoy the item is, of course, always there, but I just remind myself there has been more than a few department store items which ended up in a donate pile after a single wearing over the years so I don’t get too fussed. So far, though, I’ve had amazing luck.

I rarely contradict Angie, but I’m admitting I’m a boutique/independent designer girl(?) through and through these days.

There are lots of independent boutiques around this area that loves to support independents, but I have not really shopped any yet.

Thanks Gaylene - sounds like you are onto a good thing.

I feel lucky too - the three boutiques I favour have all provided excellent service for fair prices....and the quality has been impressive. It helps that I like black - the ranges are often black dominant!!

I also like a couple of NZ designers who are small scale and affordable. One is a friend (and I have made mistakes there - probably 1/4-1/3 rate and one that I have had 100% success with.

I'm with Jenn, boutiques aren't the type of place to find my size. There are plus size boutiques out there, but IME they tend to go for a very arty, drapey aesthetic which is not mine, or specialize in stuff like formal wear or lingerie.

I miss th nonchain consignment places in the Bay Area a lot. They felt like boutiques in many respects because they carried clothes as well as accessories in a small space, and a variety of brands.

ETA: am I correct that most of the respondents who like boutiques and shop in them often are not in the U.S.? I'm wondering if there's a connection there, something about small businesses being more successful, or the economic comparison with discount stores being less severe.

There were some rather decent boutiques in the Shreveport area, but there are none here in my rural area that appeal to me. There's some boho boutiques nearby, but I am so NOT boho.

Boutiques are great if they carry the vibe one likes. They offer a curated selection and excellent customer service. Most of the boutiques I've shopped didn't have a garment limit for their dressing rooms, which is awesome. Getting a call or email that something that's totally me has come in? Pretty cool.

The downside? They're usually pricier. They might not offer as much variety as some people need. And the hours can be more limited than major chains.

I’ve been sad to see that Berlin now has many areas that repeat the same group of international stores. That’s not how I remember it 20 years ago. There is one boutique that carries some local makers I’d like to get to, but in general, finding the same things available in Tampa seems to be much easier than finding local things.

This week we are in Bonn. Just walking around the pedestrian zone (a very commercialized area), I’ve seen lots of stores I’ve never heard of. I presume they are local.

Laura, i think your added question combines two very different things. Not having read earlier responses yet, I’m going to say that liking and shopping in boutiques are not connected the way you assume.

People in the US probably don’t shop in boutiques much, because the way the economy is set up, there aren’t many and it’s really hard for them to survive. But when there are boutique stores (or even faux boutiques (fauxtiques?) ), people are very intrigued. I think boutiques are well liked in the US even though they are rare.

Hmm well sadly here it’s really hard for boutiques to survive. There are some still, but not a lot. Mainly we have cafes lol.
There are three in the suburb I used to live in that are excellent, it’s a trendy type of place. When time allows I still go there to shop, perhaps once a year. Where I live now there’s one clothing boutique plus a gift store that has a couple of racks of clothing in it. Neither of them are really my style.
I do about 65% shopping mall, 30% online, 5% boutique.
But yes, I do like shopping in boutiques, though the service can be too intense.

You're likely right, fashionintern. I suspect that economics and real estate mean boutiques in the us are either high end and pricey, or cheap and cheerful cute.

Loved reading your post, Gaylene. Agree with you in all aspects.

The only boutique I have experience with in my large city is a consignment store. They are very picky about the type of clothing they will take, and they sometimes bring in speakers for a wine-and-cheese type of event.

I am sure that there are other boutiques in my area, but since I wear extended sizing, I have never bothered to check into them. It is hard enough to find my size at the monster-sized mall here, so I'm sure they won't have it at a boutique. In fact, even the large stores often don't carry my size in-store, so I am relegated to shopping online.

Thanks for the extra replies.... there is a lot of location based into this - central cities are often too pricey for boutiques and malls place restrictions on being open long hours etc that don't suit some stores. And Fashintern I agree stores internationally are becoming more homogeneous. Here we have had a few new brands arrive over the last few years - H&M, Zara to name two big ones - TopShop came and went pretty quickly.

Department Stores are very average where I live - and while there are some in other NZ cities nothing like David Jones in Sydney or Nordstrom in the US. So that is not really an option for me.

I can certainly see that sizing is an issue - nobody wants to walk around looking at clothes that don't fit them. And I think gauging how much or little service can be hard. Some people like to be served and helped - others prefer anonymity. It is a skill you need to hone though if you do own a local store.

I am an advocate of owner operated or small chain boutiques and designers. But it suits my shopping habits, my personality, my body and my budget.

And one comment based on observations here - is that long return periods or availability of returns does not seem to correlate with good purchases. I think the security blanket of knowing returns are possible is reassuring at the time of purchase....but maybe leads to more or less well thought out shopping? Not with online - different story - excellent return policies are needed to see fit/quality/colour in person.

But maybe that is a whole new thread?

Yes, and yes. I have been lucky to source some 'made in Canada' items that have added some pizazz to my closets. I LOVE independent men's stores. A real find were a pair of pants made in Germany. Lots of wears (summer only, however) over the past 3 years - still look brand new! Finished so beautifully you could wear them inside out!

I’ve read the rest of the comments now and see that I neglected to mention that there is an area of our former home, the Tampa Bay area, that does have boutiques—the area very near the coast, which caters to tourists. Further south, where there is a large population of seasonal residents (and one of the highest income disparities in the country), there are many more boutiques which specialize in knowing their customers.

I can see how the customer service could be a double-edged sword. I don’t particularly like shopping, so when I can tell a SA what I’m looking for and magically have a selection appear before me, it’s wonderful. But I really hate having someone intervene when I’m trying to make decisions (car and real estate decisions are the worst, because they often make incorrect assumptions about what I want). But having someone who did know me well enough to lmk when something I might like came in would be wonderful. I picture the relationship sort of like the way Angie relates to people here—she has a remarkable memory for who has what and what everyone’s individual tastes are, so is often able to make suggestions that are spot on for that person. The difference, of course, is that if you don’t agree, it would be much harder to ignore someone who is standing right next to you.

I’ve never used personal shoppers, except for one disasterous experience at Nordstrom’s, but it seems to me that what they are trying to do there is recreate the relationship that customers have with owners/SAs in boutiques.

Angie, I don’t know boutiques or your town, but I’m amazed that if there are so many of them; they would all carry the same color, style, and size range. A small corrective on the size of Seattle, however. It is a fairly large city, with a metropolitan area of over 3 million. It is not, however, one of the largest cities in the US. It isn’t even in the top 10, is around 14 or 15. Just a simple corrective for accuracy. That said, it is definitely the major urban area in the NW US. That probably makes it feel more influential than; say; Tampa, which is the same size but in a region with Atlanta and Miami.

Jules, i very much agree with you on economic reasons to support small business against conglomerates, and on developing local character.

I haven't had much time to chime in until now. I find boutiques can be very expensive but I do like the feel of them. I have discovered some work-arounds mainly due to how lucky I am in my location. There is a small NZ chain of boutiques called Hartleys which started in my area and is now across our North Island. They have a lot of good brands and a secret 70% off room at the back of one of their boutiques which I know about. The head offices of some of the good brands are also local and three have very good small outlet stores which are boutiquey in themselves. So I can get lovely things for less quite often. I prefer B&M shopping mostly.
Our city is the largest in NZ, somewhat over a million ( we're only a small country of 4-5 million- not sure of current population exactly).

My favorite "not online" store is a fabulous boutique in Sheridan, WY. It is called Twisted Heart (she does post on Instagram) I get there every 3 weeks as it's in my sales territory. In fact, was just there this week.

The store is so unique as the owners also have an attached bakery/sandwich/coffee shop. They drive into town together, so the boutique is open at 6am. They close around 530pm or so.

Pam really knows her clientele and makes superb purchasing decisions. She will send me text photos of an item she thinks I might like. Also carries Sorel shoes and boots, fabulous scarves and indie jewelry and some wonderful home and kitchen items. She has a small baby/toddler area with very unique items. Her shop has the fastest turnover of items I have ever see.

All of her items are 20% off the manufacturer's tag price every day. Such a smart practice!!

As a slight tangent, this thread has reminded me of a novel I read last year set in the very early days of women's boutiques. It's called High Wages by Dorothy Whipple (apparently the "Jane Austen of the 20th Century) and is quite an interesting read. Published in 1930, and covers about 20 years prior to that.

Here's an article about the retail landscape in my region: https://www.vnews.com/Small-Up.....ss-7083280
Since the date of publication (late 2016), several of the shops they mention, some quite new, have closed. The rents are simply too high for small businesses to survive and compete with online pricing and convenience. In general, empty storefronts are being rented to banking/investment/tech firms and becoming offices, because those are the businesses that can afford the space. I doubt we'll ever be able to go back to the mom-and-pop/boutique model, but I do think that municipalities, planning boards, community development orgs, etc need to think about what towns can offer their residents in terms of gathering spaces and community experiences if people are no longer going to town in order to shop.

Thanks Carla - men's shopping is a bit average where I live despite men getting trendier and better dressed. It is quite a different job working in a men's store than a women's in the most part - less browsers!!

Jenni - Hartleys is a nice (but expensive store). We don't have one here any longer but there is a similar place that I purchased from yesterday.

DakotaSheryl - sounds like a find!! Love love places like that:)

Anne - have you seen Ladies In Black - set in Sydney in 1959! In a department store - I loved it.

LaPed and FI - I agree with supporting local businesses that employ people and pay tax in our country (or state)......but there are so many forces at play here that can make it complicated. At various stages I have agonised over it maybe more than I do now.
- consumerism
- environmental factors
- community
- employment
- budget
- choice/size issues

One choice is better for the local economy but may be a poorer environmental decision for example. But I agree that building a local community/town is a really important thing that the right retail/food scene can do.

Just yesterday I purchased a full price jacket from a local boutique. I really liked it but wanted to colour match with two or three pieces at home. There were two other jackets I also liked and I asked if the colour was wrong could I come in today and swap for the second choice. The owner was fine with an exchange (prices were similar) but she would not have offered a refund. In this case that was fine but in others that could have been a risk. I could have brought in the dresses to see but that would have been a hassle. Anyway - it worked!!

I know my handle is way clumsy, but please don’t call me the bird name. (I’m assuming you were referring to me with “FT”). FI is fine if you want an abbreviation.
Thanks.

Changed - I was abbreviating in a rush.

<3 Thanks
Sorry to be so cranky about it.

Yeah Sal re Hartleys I try to buy from the secret 70% off room! Or lesser sales. But I did pay full price for the Philosophy Australia olive snakeskin pants after 11 months of stalking them and price not coming down. It hurt to pay $179! But I think it was the right choice since I love them, worn 39 times since March so now under $5 a wear which is what I aim for. I had bought a cheaper less nice pair for $60 in the meanwhile which have now worn out, but even those got 34 wears so under $2 a wear. I think olive pants must be essential for my style! I'm wearing the snakeskin ones today

This post has 1 photo. Photos uploaded by this member are only visible to other logged in members.

If you aren't a member, but would like to participate, please consider signing up. It only takes a minute and we'd love to have you.