Every one of my Eileen Fisher pieces has been a smart buy for me! They are my go-to pieces for smart casual and travel. I have pieces in silk, cotton, wool, viscose, and cotton.
Yes, some of my pieces have earned the odd pill or snag because of constant wear, but I haven't experienced any of the issues others have had with excessive pilling or wear marks. All my pieces have come directly from the Eileen Fisher shops, though. I have noticed that many of the Eileen Fisher pieces on Nordstrom's website are "exclusive" to Nordstroms, so I have wondered if that might account for a difference--or maybe I've just been lucky.
I machine wash almost all of my EF pieces, including the silk, viscose, and wool ones, in cold water, delicate cycle, with a just a bit of gentle detergent, and hang or dry flat without any problems. The only exceptions are obvious ones like my double-faced wool coat.
I often pay full price for my Eileen Fisher pieces because I snap them up when I find something I love instead of waiting for a sale, but I consider them some of my best value. The EF stores do have occasional promotions, and there are always the sales rack at the back of the shops which are worth a browse, but, on the whole, I find my best buys are when I put the focus on getting the right fit, style, and color from her line.