Hi Glory, I'm facing the exact same problem as your daughter.
I never had any issues with acne till i was 25 years and then one fine day I woke up with zits and it refused to stop. I did get rid of acne and had clear skin for almost 2 years, but last october I again had a serious bout of acne, which till date has not settled.
I know how hard it is for the person who is dealing with severe acne, but you must be patient in order to see results.
I've tried anything and everything under the sun and I can tell you what worked for me. The most important thing is to see a dermatologist, so I'm glad your daughter's seeing one soon
Salicylic acid face-wash has done wonders for my acne. It not only helps clear them, but also makes sure that they don't come back. It unclogs pores and also gently exfoliates the skin. I'm using one from SebaMed right now and it's really good....it doesn't leave the skin feeling dry at all.
The other thing that works well is a topical cream. Anything with Clindamycin is very good for acne and scarring. It's the only thing that's majorly controlled my acne.
I've also taken antibiotics to control acne and so far it's going great and I've seen no side effects whatsoever.
For scarring Aloe Vera Gel has really helped me...I have a small plant in the house that I use. Simply cut a small portion of the stem, slit it in the centre, scoop out the gel and apply straight to the scarring and then leave it on for as long as you'd like.
Another thing you could try is Lacto Calamine Lotion. I'm not sure if you get it where you live, but I'll insert a picture here for reference just in case. This truly is a miracle product.
I've also gone through a number of Chemical Peels for my scarring and in case the dermatologist suggests it, I think you should give it a thought. They do make a remarkable difference... and I would recommend a gentle peel every now and then.
Sorry this has been such a long reply, but I really hope that your daughter finds a treatment plan that suits her
Sending love and good wishes your way!
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