https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste Style Advice for Fashion Lovers en-US Thu, 23 Apr 2026 15:59:42 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-525128 Mon, 30 Jan 2012 02:47:21 +0000 Afterl1fe 525128@https://youlookfab.com/welookfab/ <p>Your point? </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-524634 Sun, 29 Jan 2012 13:42:34 +0000 Isis 524634@https://youlookfab.com/welookfab/ <p>Just want to point out that the original post is a year old..... </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-524599 Sun, 29 Jan 2012 12:19:27 +0000 crutcher 524599@https://youlookfab.com/welookfab/ <p>I agree with the OP...Zappos is the BEST...I always order there first and then look elsewhere...As a special offfer, they allow the customer to sign up for VIP and receive<br /> overnight shipping BUT you must follow their rule of ordering on the VIP page...If you fail to order on their page, it is your fault and not Zappos...<br /> No disrespect...as the OP said...real world rules... </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-524550 Sun, 29 Jan 2012 09:10:10 +0000 Afterl1fe 524550@https://youlookfab.com/welookfab/ <p>I would have to disagree with the OP. Any experience I have had personally with Zappos has been better than any other online shopping website on the web. Zappos is a company, and that company needs to make money, just because you forget to use the free service they offer to you does not mean you have to feel at an inconvenience. I'm not trying to sound disrespectful in any way but this is just the way the real world works, and that's just how it is. -Colt </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-160340 Sat, 22 May 2010 21:18:46 +0000 Rosie 160340@https://youlookfab.com/welookfab/ <p>I do understand your frustration. </p> <p>I actually totally agree with you that it is lame they can't just make a note on your account to give VIP status and free overnight shipping. It is sort of nonsensical if they actually wanted you to get the discount every time; however, I think they are relying on some people forgetting so they don't have to pay for it. </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-160334 Sat, 22 May 2010 21:09:03 +0000 Maya 160334@https://youlookfab.com/welookfab/ <p>I don't care about having to go to a different website. I am just annoyed that no one mentioned that when I signed up, and now when I use the regular website, I lose the automatic upgrade. So essentially VIP status offers no benefits to a regular customer--except that there is an extra step you need to remember. In my book that's a drawback and not a benefit. I know it's "easy," but I'm human and I might forget. I don't think I should be penalized for that.</p> <p>I don't *think* they have done away with the free overnight shipping for regular customers. At least they didn't a few weeks ago.</p> <p>I'm sure I'll be in the minority on this since everyone loves Zappos but it frustrates me. I keep going back because they have so much variety and I did appreciate them letting me return a pair of used shoes. I guess I just prefer a more intuitive and upfront service. </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-160330 Sat, 22 May 2010 21:04:32 +0000 marianna 160330@https://youlookfab.com/welookfab/ <p>Yeah, you have to sign in to their VIP site to get the overnight shipping. It *is* annoying. Otherwise, I have been happy with the VIP service. I know you usually get overnight shipping anyway, but I like the security it gives me. </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-160326 Sat, 22 May 2010 20:58:12 +0000 Rosie 160326@https://youlookfab.com/welookfab/ <p>I'm sorry you've had a frustrating time. I know when I signed up for it they did tell me on the phone I should sign up with the special link. I believe they also sent me an email. </p> <p>I'm not exactly sure how it is a "ripoff" though, even with your frustrating experiences. I mean, it's free. All you have to do is sign in via vip.zappos.com. It's not like you have to pay or do anything very special or difficult to get VIP status. </p> <p>With regards to their shipping upgrades on regular orders, who knows what their policy is now. In this economy I wouldn't be surprised if even Zappos has had to take it down a notch on all the free upgrades. Not offering it definitely saves them money. Even with big bulk shipping deals as they have with UPS, overnight shipping is expensive. </p> https://youlookfab.com/welookfab/topic/zappos-vip-is-a-total-waste#post-160321 Sat, 22 May 2010 20:52:44 +0000 Maya 160321@https://youlookfab.com/welookfab/ <p>Last time I made a call to Zappos customer service, they asked if I wanted to join their VIP program. They said it would always guarantee free overnight shipping. So even though I always end up being upgraded to free overnight shipping from them, I signed up to secure it, if that makes sense.</p> <p>Well the last order I placed was given regular standard shipping. Since I wanted it delivered on Monday, I canceled. Then I placed another order, and again it was given regular shipping, so I called about it and they said I had to remember to sign into the Zappos VIP site every time I want to place an order with overnight shipping. If I forget to do that, my order is given standard shipping and I no longer get the automatic upgrade. The first time I called customer service and they asked me if I wanted to sign up, they never mentioned this to me.</p> <p>I know it seems like a small thing, but I do feel sort of scammed by a so-called service-oriented company. Have they stopped doing automatic shipping upgrades for regular customers? If not, VIP just seems like a ripoff. </p>