https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on Style Advice for Fashion Lovers en-US Sun, 19 Apr 2026 22:14:58 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034950 Thu, 13 Jun 2019 10:35:48 +0000 missvee 2034950@https://youlookfab.com/welookfab/ <p>Hi Jane, I’m glad to see that your spirits have been lifted. Onward and upward right? I’m just wondering if you’ve ever looked at Chromia bags? I looked through their store in Milan about a year ago but ended up buying one back home in Canada. The quality seems to be excellent. My bag is a sturdy white leather satchel which still looks pristine even after a full season’s use. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034915 Thu, 13 Jun 2019 06:28:41 +0000 Jane 2034915@https://youlookfab.com/welookfab/ <p>Thank you Jenni. Definitely starting afresh and definitely with a different company. Thank you for endorsing selling it. </p> <p>Thank you Stylefan. I love choosing nice things! </p> <p>Thank you Suntiger. Thank you for reminding me about your floral heels. So good to know I’m not alone!</p> <p>Thank you RobinF. Their bags are lovely but I’d say stay away from the upper end. </p> <p>Thank you Jenni, wise words indeed. Also, it is meant to be fun. And it is ‘just’ a bag!</p> <p>Thank you Inge, that’s good of you to say about my shopping. I’m also thinking that I need to listen to my inner voice a little more - I was slightly uneasy. Anyway, it’s done now. Thank goodness for YLF. These comments are sooo helpful.</p> <p>Janet, I do agree! I’ve not come across Lipault, which sounds really good. Oakley repaired my lovely 20 yr old sunnies in exactly the same way. As you say, excellent service!</p> <p>Thank you Sterling. I can understand entirely on your purse - yes the bag is boxed, in our spare room, out of sight, and happily waiting for a new home. </p> <p>Thank you Texasgirl. It is helpful to know you are nodding with me.</p> <p>Rachylou thank you. Gosh, that’s pretty bad luck. Shoes are tough - love us in the shops but not so much outside sometimes. </p> <p>Bj111, terrible is the right word.</p> <p>Thank you Angie, absolutely. Next! Roger that on the bag shopping!</p> <p>JAileen, I think they will regret because I’m easily pleased but at the price point they are pitching at, there is lots of competition and customers are discerning! </p> <p>Bijou, thank you. I’m with you now, trusted labels only especially for the spendy bags.</p> <p>Thank you Anchie, that’s helpful.</p> <p>Thank you Taylor. I do love my bags! </p> <p>Thank you Suz, indeed onwards.</p> <p>Thank you Glory. I do agree, it’s strange they don’t stand by their product.</p> <p>Thank you Shevia.</p> <p>Wise words ladies and I’m moving on. Thank you all so much for your support. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034889 Thu, 13 Jun 2019 02:03:41 +0000 Jaime 2034889@https://youlookfab.com/welookfab/ <p>Please don't beat yourself up about this. It wasn't even a mistake, it was unknowable quality control issues on the retailer's part.&nbsp; </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034828 Wed, 12 Jun 2019 23:12:15 +0000 Glory 2034828@https://youlookfab.com/welookfab/ <p>Oh dear how disappointing. You had no way to know that the quality would be suspect and certainly could not anticipate that the company would not stand behind its product.<br /> I think you’ve taken the right steps in trying to get a resolution. I think also it’s smart to sell it and be done with it. Don’t beat yourself up over this - not if it is your fault. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034768 Wed, 12 Jun 2019 17:59:23 +0000 Suz 2034768@https://youlookfab.com/welookfab/ <p>That is so disappointing! It's such a lovely bag (in theory) and how frustrating that the customer service is so poor. This is good information for the rest of us, so thank you for sharing. But I wish your story had a happier ending. As for the purchase, there is no way you could have known in advance. Onwards! </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034688 Wed, 12 Jun 2019 15:32:09 +0000 taylor 2034688@https://youlookfab.com/welookfab/ <p>Oh , goodness , what a shame!<br /> Move on and don’t look back. It’s disappointing when we spend good money , however you can replace this bag with something you LOVE .<br /> No regrets.....move forward with confidence:) </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034684 Wed, 12 Jun 2019 15:26:40 +0000 anchie 2034684@https://youlookfab.com/welookfab/ <p>Good decision to let it go - you don’t need to be reminded of that disappointment. But don’t beat yourself up - it is not your fault. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034636 Wed, 12 Jun 2019 14:25:12 +0000 Bijou 2034636@https://youlookfab.com/welookfab/ <p>Jane, unfortunately these things happen to us all. It is incredibly disappointing and a bad reflection on the Company, not you. Definitely get rid of the bag and move forward. I often buy my bags and shoes from a few trusted labels for this reason. I don’t mind paying for quality, but really get mad when I have paid a high price and don’t get longevity. You have exquisite taste, so move onwards with confidence. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034629 Wed, 12 Jun 2019 14:20:47 +0000 JAileen 2034629@https://youlookfab.com/welookfab/ <p>I’m so sorry you were treated shabbily by the company. They may live to regret it, because look how many of us will never buy anything from them! </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034627 Wed, 12 Jun 2019 14:19:34 +0000 Angie 2034627@https://youlookfab.com/welookfab/ <p>OH. How grotty Nothing was your fault, and all completely beyond your control.&nbsp;</p> <p>Sweet <b>Jane</b>, I think you're extra deserving of an excellent orange bag after this ordeal. Chin up, onward, and good riddance to that company. Lets go bag shopping!&nbsp; </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034621 Wed, 12 Jun 2019 14:04:53 +0000 bj1111 2034621@https://youlookfab.com/welookfab/ <p>That is terrible customer service.</p> <p>Also, even if the bag held up and you found that it didn’t work the way you imagined, it’s a sunk cost so there is no point in hanging on to it. Plus if you gift or sell it, you give it another chance to make someone else happy. That is so generous. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034612 Wed, 12 Jun 2019 13:23:09 +0000 rachylou 2034612@https://youlookfab.com/welookfab/ <p>You win some, you lose some. Right now I’m looking at a third pair of sneakers for work in as many weeks. Seem ok in the store, but don’t stand up to all day standing. And once I’ve worn them to the bakery, there really is no going back. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034591 Wed, 12 Jun 2019 12:21:03 +0000 texasgal 2034591@https://youlookfab.com/welookfab/ <p>So sorry Jane- I have had a raft of bad purchases in my life. I try to figure out the lesson (bad color, bad fabric, etc etc) so I feel I learned something (and don't repeat that mistake), and then move on. I know how a bad experience can spoil the item for you, so agree with moving it on to someone else. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034586 Wed, 12 Jun 2019 12:14:52 +0000 Anonymous 2034586@https://youlookfab.com/welookfab/ <p>Oh!&nbsp; I am so sorry this happened to you.&nbsp; It is awful when bad feelings get attached to an item.&nbsp; There is NOTHING you can do except move on.&nbsp;&nbsp;</p> <p>I say this from experience.&nbsp; I had my purse stolen from my desk.&nbsp; It was ultimately returned to me but I was never able to touch it again afterward.&nbsp; I still remember it with ill feelings.&nbsp;&nbsp;</p> <p>I hope that once you get rid of this purse you will forget it all together and move on to the next beautiful thing in your life.&nbsp;&nbsp;</p> <p>Best wishes.&nbsp;&nbsp; </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034583 Wed, 12 Jun 2019 12:04:57 +0000 Janet 2034583@https://youlookfab.com/welookfab/ <p>You couldn’t have known this would be a problem, so please don’t beat yourself up about the purchase. It’s disappointing the company isn’t standing by their quality promise more firmly — that is short-sighted of them because now not only you, but anyone you tell (like us!) will stay away from that brand. On the other side of the coin, I will wholeheartedly recommend Lipault luggage because of the excellent customer service we received for a bent frame in a suitcase that is a few years old. I filled out an online form, shipped it to their authorized repair shop, and they repaired and returned it free of charge (I just paid for the shipping to the repair facility). THAT is how a company keeps its customers. </p> <p>I say let the bag go — it has a negative association now. You’ll feel better when you move on. Sorry you experienced that! I know you were excited about that bag. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034580 Wed, 12 Jun 2019 11:30:42 +0000 Inge 2034580@https://youlookfab.com/welookfab/ <p><div>How disappointing Jane, I really expected better from that brand. I'm so sorry.</div><div>Reselling it is a good start, I think, and also reminding yourself that this wasn't an impulse buy, you looked at the bag carefully before purchasing and there was no way of knowing that this would happen (if only we could predict this kind of stuff, right). You are a very careful and considerate shopper in general, and this was just rotten luck. Better (quality) bags are out there for you, and there's no need to feel bad about this at all (it's the company that should be feeling bad about the poor quality and poor service on top of that).<br /></div> </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034566 Wed, 12 Jun 2019 10:49:55 +0000 Jenni NZ 2034566@https://youlookfab.com/welookfab/ <p>I actually don’t think the purchase was wrong in itself but the quality has not met your expectations and that could happen to any of us. Bolster your confidence and find something else that makes your heart sing even more. And I may be pushing my own psychological issues onto you here... but it helps me to remember when I do make errors that I am generally a careful cautious person and I do earn well, so the odd mistake is not a disaster and I can “chalk it up” as the saying goes, to experience. I think of the way some people spend money like water... and I don’t do that, so I need to go easy on myself xx </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034565 Wed, 12 Jun 2019 10:47:44 +0000 RobinF 2034565@https://youlookfab.com/welookfab/ <p>Well that’s too bad! Such a cute bag too. But I get that it now has bad feelings attached. I do think it’s ok to let go, otherwise every time you see it in your closet you’d feel guilty about it. Good to know about the company, if I remember correctly, they had some nice stuff but I’ll stay away. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034562 Wed, 12 Jun 2019 10:40:12 +0000 Anonymous 2034562@https://youlookfab.com/welookfab/ <p>:( Such a shame, but understandable that you don't want to keep it.</p> <p> I felt bad about my floral heels for a long time, which I should have returned straightaway but "too much hassle". They were pretty, but too loose in back/tight in front and couldn't walk in them. Ended up donating them. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034558 Wed, 12 Jun 2019 10:27:26 +0000 Style Fan 2034558@https://youlookfab.com/welookfab/ <p>How disappointing!&nbsp; Good idea to sell it.&nbsp; You have made so many wonderful purchases for your wardrobe.&nbsp; This one was unfortunate.&nbsp; I hope you leave a review on the bag. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034530 Wed, 12 Jun 2019 08:27:41 +0000 Jenni NZ 2034530@https://youlookfab.com/welookfab/ <p>Oh Jane, I just read the first post and you were so happy and thought the company was lovely! Sadly I think companies’ warranties are often not worth much. It has happened to us, my husband is still sore about his suitcase with a 15 year guarantee where the handle became very stiff and they would not honour it. He hadn’t had it near 15 years either!<br /> I agree with selling it to get rid of the bad feeling, and starting afresh, maybe with a different company </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034525 Wed, 12 Jun 2019 06:45:05 +0000 Jane 2034525@https://youlookfab.com/welookfab/ <p>Thank you Cardiffgirl. You are so right. Tried and tested is the way to go - I’m saying it to remind myself! </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034523 Wed, 12 Jun 2019 06:40:21 +0000 Cardiff girl 2034523@https://youlookfab.com/welookfab/ <p>Oh poor you.Unfortunately though it happens and you can’t always tell until it does which company is going to be like this.l think that you have the answer and that is to stick to tried and trusted brands.Companies like the one you ve dealt with just don’t deserve the custom and fortunately these days with all the choice we have ,we don’t have to give it to them a second time.<br /> make sure that you leave a relevant review on line to warn others! </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034519 Wed, 12 Jun 2019 06:00:55 +0000 Jane 2034519@https://youlookfab.com/welookfab/ <p>Sal, thank you. That is right, there wasn’t any football at all! </p> <p>Oh my goodness on your oven. I’m thinking with everything else going on that is a real pain. </p> <p>Yes I keep trying to remind myself to go back to trusted brands and also those who are really exemplary at online. </p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034509 Wed, 12 Jun 2019 04:29:31 +0000 Sal 2034509@https://youlookfab.com/welookfab/ <p>How disappointing..... I am having a service issue over my broken oven so I can relate (my oven has been broken for almost three months and it will take another two to get the part in....)</p> <p>Since I very much doubt you were playing football with the bag or using it as a punching bag - do not blame yourself.&nbsp; For the next time I guess looking at brands that have served you or others well, and sometimes a department store will provide another level of safety.&nbsp;&nbsp;</p> https://youlookfab.com/welookfab/topic/wrong-bag-purchase-please-help-me-move-on#post-2034506 Wed, 12 Jun 2019 04:19:36 +0000 Jane 2034506@https://youlookfab.com/welookfab/ <p>I loved my miami pink Doctor's bag, but it didn't wear well after just 6 weeks. I called the company I bought it from and explained; I said that I had only worn it gently, they disagreed, said I had bent the frame and scuffed the bag, and so it went on. They 'repaired' it but it isn't like new and I don't like it at all now because it has bad feelings attached to it.</p> <p><a rel="nofollow" href="https://youlookfab.com/welookfab/topic/gladstone-bag-has-arrived">https://youlookfab.com/welookf.....as-arrived</a>&nbsp;</p> <p>It wasn't a good purchase, and knocked my confidence. I felt very uneasy about it and still do a little. DH was very supportive and it is on Ebay currently, ready for a new home.&nbsp;</p> <p>Please may I ask for kind words to say it is okay for me to move on from this purchase. I don't think I need support about the poor customer service, the moment has passed, but support to rebuild my confidence on purchasing another bag!</p>