YouLookFab Forum » Topic: What would you add to Reason for Return lists?

YouLookFab Forum » Topic: What would you add to Reason for Return lists? https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists Style Advice for Fashion Lovers en-US Wed, 15 Apr 2026 12:49:56 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q https://youlookfab.com/welookfab/search.php April on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220572 Tue, 31 Aug 2021 20:21:00 +0000 April 2220572@https://youlookfab.com/welookfab/ Helena - so true, my own (adult) kid uses the phrase "mall-walker."  Ouch. Helena on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220534 Tue, 31 Aug 2021 18:09:12 +0000 Helena 2220534@https://youlookfab.com/welookfab/ LOL, Sloper I love yours hahaha! My first thought was: - purchased due to boredom - already have four similar items in my closet - kids said I looked like a boomer when I tried on :D RobinF on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220489 Tue, 31 Aug 2021 13:45:43 +0000 RobinF 2220489@https://youlookfab.com/welookfab/ Haha Sloper - isn't that the truth! For me the reason is almost always "waist too tight". But I rarely order anything with a waist any more so that helps :) April on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220463 Tue, 31 Aug 2021 11:25:01 +0000 April 2220463@https://youlookfab.com/welookfab/ Sloper - I too pay attention to the model's dimensions, especially height.  Invariably she is 5'10", so if an XS midi hits her ankle, it's surely 12" too long for me. In the 1990s, a friend was interested in doing some modeling.  She wasn't extremely tall, so she looked into petites.  And learned that "Elite Petite" models started at 5'6". If you're not sure why that's funny, know that petite sizing is for women 5'4" and under. UmmLila (Lisa) on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220400 Mon, 30 Aug 2021 23:09:26 +0000 UmmLila (Lisa) 2220400@https://youlookfab.com/welookfab/ Sloper: I'm dead Anonymous on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220398 Mon, 30 Aug 2021 22:57:24 +0000 Anonymous 2220398@https://youlookfab.com/welookfab/ Yep just give me a blank space! In many cases one dimension is too big and another is too small- like tight in the arms but loose in the waist. How about fabric issues: too sheer, cheapy, itchy. Found something else I liked more. Color different irl than online. Needed some higher priority thing instead. Looked ridiculous on. Poor quality sewing. Etc etc! Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220232 Mon, 30 Aug 2021 09:54:01 +0000 Stagiaire Fash 2220232@https://youlookfab.com/welookfab/ Sloper, like this, eh? When they give the woman’s bust/waist/hip measurements, I find it far more helpful than just height, because I can sometimes extrapolate to my own measurements. But one I’d really like that I don’t think I’ve ever seen listed is a model’s inseam. I’d find that helpful even for tops, because it gives a very rough indication of her proportions. If this jacket fits me the way it does the model, I’d return it as “too short”. She’s just half an inch taller than me; if she’s long-waisted, it might work for me. On “curvy”, “athletic”, etc, I wish they’d use the fruit or geometric shapes. I realize now that “athletic” is code for not having much difference between hip & waist measurements, but for years I assumed it referred to a woman who had bigger shoulders/chest and quads, and a smaller waist, from working out. Surely I’m not the only person who’s been so misguided. “Rectangle” is much easier to understand. But now back to our regularly scheduled topic of what to put on those return slips…. I suppose just giving us a blank to free form our own response is too much to ask. Sigh Sloper on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220165 Sun, 29 Aug 2021 20:03:05 +0000 Sloper 2220165@https://youlookfab.com/welookfab/ What I appreciate now is that several retail sites are letting commenters add info about their height and shape: "curvy" or "athletic" etc.  As well as allowing items to be reviewed on a sliding scale of "true to size."  J. Crew does this. Also, I agree with Unfrumped that it is helpful to have information about the fit model.  Though unfortunately, usually the model is 5'10" and wears an extra small. Wait what? ;-)  At least more sites are adding a variety of body types. unfrumped on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220156 Sun, 29 Aug 2021 17:41:31 +0000 unfrumped 2220156@https://youlookfab.com/welookfab/ I will say I feel rather circumspect about my reasons for return, not profiling my size type but for being seen in some way as cavalier about returns. So I just about always say either Too Small or Too large. Because, that will almost always “ fit” ( haha) the situation, by the time you take into account all the ways a garment has to fit. If I order 2 sizes and send one back, that one is either too small or too large. If I don’t feel perfect fit in either, one is too small and the other too large, usually, or both items are large or small. Uniqlo I think specifically has a reason, “ ordered more than one size” and that would be true sometimes, but I still usually pick the fit reason. I do love time when the fit model and her size are described, and especially if there is a video. A lot of times I can tell from a video that the item isn’t cut for me. Suz on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220145 Sun, 29 Aug 2021 15:59:37 +0000 Suz 2220145@https://youlookfab.com/welookfab/ Sloper has it right:  "Does not make me look like model" "Does not solve all my life problems" :)  I think I muddied the waters here a bit by introducing the subject of reviews. Sorry for the threadjack, April!  But as long as we're talking about them (in addition to returns) -- I'd echo what Janet said about COS and other retailers that don't include any. It makes it awfully hard to order items! I have not ordered from COS because the one time I was able to try items on in an actual B&M COS store, nothing fit or looked good -- and now I fear that would be true for all items, so even if I like it a lot, I just don't try.  As for returns, I'm really of the Gaylene school -- give me simple options only to check off and let me be done with it!  April on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220138 Sun, 29 Aug 2021 15:12:54 +0000 April 2220138@https://youlookfab.com/welookfab/ My favorite reviewers are the ones who take time to explain a shoe thoroughly - especially people with serious foot issues.   Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220134 Sun, 29 Aug 2021 14:32:39 +0000 Stagiaire Fash 2220134@https://youlookfab.com/welookfab/ Janet, totally agree that’s the purpose of reviews. Very different from the return slip that, afaik, no other (potential) customer ever sees. Janet on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists/page/2#post-2220130 Sun, 29 Aug 2021 14:11:53 +0000 Janet 2220130@https://youlookfab.com/welookfab/ The way I see it, reviews on fit are not meant so much to urge the manufacturer to change (unless it’s a quality issue, or a really glaring universal fit issue like the sleeves being very narrow on an oversized knit, because who does that actually work for??). But to help other customers decide whether the item is right for them. For that reason, I wish more designers and brands included reviews on their sites, especially ones like COS, who have unusual fits to begin with. I have been tempted a few times to try ordering an item or two from them, but I truly feel lost in the woods as it’s hard for me to 1) envision their stuff on my body since their models are all 6’ with straight slim builds, and 2) there are no online reviews to give me a sense of how they fit other bodies. It doesn’t help that they don’t list rise lengths on their pants either. Angie on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220129 Sun, 29 Aug 2021 14:10:02 +0000 Angie 2220129@https://youlookfab.com/welookfab/ My reasons for returning shoes are ALWAYS discomfort or too wide. My dear, April - I empathize :( My reasons for returning clothing are anything from the wrong colour, fit, fabric, and quality I expect - to the style does not suit me. I read reviews, but am very discerning about them. The wearers can half the time reject something that will work well for me. Like a shoe or clothing fit that is narrower and getting bad reviews is just what I need. A shoe that has many 5 star reviews because it has a wider fit is not going to work for my feet. When a 5ft reviewer gives bottoms a bad review because they are so long, I know that at 5ft 6, I can work with the length! Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220109 Sun, 29 Aug 2021 13:19:47 +0000 Stagiaire Fash 2220109@https://youlookfab.com/welookfab/ Totally agree with you on reading the “whys” in the review, Janet! A recent case in point—reviews of beach vacation spots. Some people think no waves is best for kids. I consider that bo-ring, so might not enjoy a beach that someone else gives a 10. For returning clothes, maybe they could have a very basic outline & you’d circle where it’s too big/small. Still wouldn’t help with things that are too big here, too small there. Janet on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220104 Sun, 29 Aug 2021 12:51:37 +0000 Janet 2220104@https://youlookfab.com/welookfab/ I’m with Gaylene, and Suz makes good points too. My “reason for return” is often: I found something else better. Totally agree that “too small” or “too big” never quite apply. I often find garments simultaneously too big and too small, LOL! Ill-fitting would be a better term. I do look at reviews to get a sense of how an item may work for my individual needs. It’s actually a kind of good thing if a lot of people complain about a shoe being too narrow — it means it may work well for me. If there are complains that a pair of pants or a skirt is too long, I’m more likely to order it! Tight in the bust? Then it’s a hard pass — it’s pretty well a guarantee that it’s cut too straight for me. I think reviews can be really helpful if you can read between the lines a bit, but not everyone is a thoughtful reviewer. I appreciate those who are, especially in an era when we are all depending more on online shopping. And yeah, I have returned items for all the reasons mentioned: plastic-feeling fabric to bad quality to poor fit to funky smells… Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220102 Sun, 29 Aug 2021 12:38:52 +0000 Stagiaire Fash 2220102@https://youlookfab.com/welookfab/ Maybe it’s both—looking into reasons for a high level of returns could reveal a common complaint, which would then be researched more rigorously. At least I hope they listen to customer feedback! April on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220099 Sun, 29 Aug 2021 11:33:57 +0000 April 2220099@https://youlookfab.com/welookfab/ I recall an instance from years ago in which our Angie told Nordstrom that their BP cotton camisoles were too short and rode up on most women.  And now they are longer.  So someone somewhere is listening to feedback. Gaylene on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220054 Sun, 29 Aug 2021 03:22:16 +0000 Gaylene 2220054@https://youlookfab.com/welookfab/ Nope, SFash, the idea that a retailer will respond to a “large  portion” of potential buyers returning an item because sleeves are “too short” just doesn’t make sense to me. What about all the customers who keep the garment?  Or customers who find the sleeves just fine, but the body too short? Poll numbers from a self-selected group responding to personal proportions and preferences just doesn’t constitute reliable research in my books. <div> <div>Now redesigning based on dissatisfaction with quality issues might be a different story. </div></div> Jaime on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220041 Sun, 29 Aug 2021 02:06:51 +0000 Jaime 2220041@https://youlookfab.com/welookfab/ I am with Gaylene here. How about "don't want to keep it" ? Sloper on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220028 Sun, 29 Aug 2021 01:16:59 +0000 Sloper 2220028@https://youlookfab.com/welookfab/ Just for fun: "Does not make me look like model" "Does not solve all my life problems" Seriously: Smells bad (as Joy says) Cut too narrow Length too short Itchy tags Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220023 Sun, 29 Aug 2021 00:37:26 +0000 Stagiaire Fash 2220023@https://youlookfab.com/welookfab/ Gaylene, I hear what you’re saying, but if a large portion of items are returned because the sleeves are too short, then after a point does it even matter how long the returners’ arms are? I would think the manufacturer could simply recognize that there is a demand for longer sleeves. Gaylene on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220022 Sun, 29 Aug 2021 00:28:07 +0000 Gaylene 2220022@https://youlookfab.com/welookfab/ I might be an outlier here, but to me a reason for return is different than a review. The first is an explanation while the second is a subjective evaluation of the item in question. <div> </div><div>I’m not particularly interested in providing a comprehensive explanation as to why I’m returning a garment. To me, the simpler and fewer the options, the better—1) doesn’t fit, (2) defective, (3) not as described, and (4) don’t like it—pretty much covers the acceptable reasons to opt for the “return if I’m not satisfied” promise made by the retailer. </div><div> </div><div>A review, on the other hand, is a highly subjective evaluation which gives me minimal information unless the reviewer kindly includes some context. Suz’s examples are right on point here. Comments like “rise too long” and “arms too short” tell me more about the reviewer than the garment…</div> Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220018 Sun, 29 Aug 2021 00:09:27 +0000 Stagiaire Fash 2220018@https://youlookfab.com/welookfab/ I use “changed my mind” when I order multiple things, pick one (or none) and send the lot back. It’s not precise, but it works. Peri on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2220005 Sat, 28 Aug 2021 23:25:34 +0000 Peri 2220005@https://youlookfab.com/welookfab/ I like these and don’t really have one to add, but I have one I’d like to never see again…”changed my mind”. As if there is nothing wrong with the clothing they sell, I’m just a flaky ditz who ordered something and then just sent it back for fun. Anonymous on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2219999 Sat, 28 Aug 2021 23:07:28 +0000 Anonymous 2219999@https://youlookfab.com/welookfab/ These are good! real color not shown. Pattern or plaid does not match up. Needs to be resewn. smells bad. an obvious return  <div> </div> April on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2219947 Sat, 28 Aug 2021 19:23:58 +0000 April 2219947@https://youlookfab.com/welookfab/ I am laughing so hard at Jonesy's suggestion of "weird crotch" -- we've all returned something for that reason, but probably had to choose something lame such as, "Didn't like it" or "Changed my mind". I hate when a garment has the problem but I am the one forced  to sound petulant. rachylou on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2219918 Sat, 28 Aug 2021 17:40:55 +0000 rachylou 2219918@https://youlookfab.com/welookfab/ Crooked stitching! Jonesy on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2219906 Sat, 28 Aug 2021 17:22:48 +0000 Jonesy 2219906@https://youlookfab.com/welookfab/ Ditto sleeves too short! Also, shoulders too narrow, and weird crotch/rise fit :). Stagiaire Fash on "What would you add to Reason for Return lists?" https://youlookfab.com/welookfab/topic/what-would-you-add-to-reason-for-return-lists#post-2219899 Sat, 28 Aug 2021 17:13:03 +0000 Stagiaire Fash 2219899@https://youlookfab.com/welookfab/ Suz, reviews are a whole different kettle of fish! I’m tempted to start a thread to laugh at atrociously bad ones. Top of the list would be those that complain about something that’s evident from the description, those that don’t describe the body they’re trying to fit the garment onto, as you suggest, and those that don’t give any explanation, just say the thing was horrible or whatever.