https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask Style Advice for Fashion Lovers en-US Thu, 16 Apr 2026 16:08:46 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356641 Tue, 16 Sep 2014 16:44:19 +0000 Anonymous 1356641@https://youlookfab.com/welookfab/ <p>Wow, what luck! Well actually, knowing you Vicki, this was not luck at all. You are the most cordial and polite woman around. Just chatting with you is a joy, and I'm sure that's why you have everyone at J. Crew bending over backwards to keep you as a loyal customer. I think they're just trying to reward your positive behavior, lol! </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356614 Tue, 16 Sep 2014 16:20:12 +0000 Kristin SF 1356614@https://youlookfab.com/welookfab/ <p>Wow Viva, that is one amazing story!!! I would totally use that service! Thanks for sharing! </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356375 Tue, 16 Sep 2014 12:12:46 +0000 viva 1356375@https://youlookfab.com/welookfab/ <p>Vicki, here's a little more JCrew love for you. While I live less than 10 minutes from an outlet, it's 50 minutes to a retail store, and it's a smallish one, so I order on line. Then I end up returning most. Essentially, I use my home as a dressing room. My JCrew card gets a lot of exercise.</p> <p>I drove to the retail store last weekend to return 2 coats, a pair of booties, and a pair of jeans -- a big order that I didn't want sitting on the card. While there, I was chatting with the SA and made a comment about my growing relationship with the UPS guy and my distance from the store. She promptly pulled out her card and explained she is the store stylist, and told me that I should just email her if there is ever anything I want to try on and she'll be happy to ship it to me "on consignment." I can just keep what I want and they will charge me then, and send back whatever I don't. Also, whatever I do keep? No shipping charges.</p> <p>I realize this could be dangerous, and I also realize she saw me for what I am -- a JCrew devotee who could be a great customer -- but on the other hand, it also gives me an option for trying without buying. Which I really, really appreciate. </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356343 Tue, 16 Sep 2014 09:52:56 +0000 Karie 1356343@https://youlookfab.com/welookfab/ <p>Well now, you ladies have just given me more reasons to love J.Crew! Last June I was in our local J.Crew store and the SA ordered a dress for me. My credit card was charged but something went wrong with the order and the dress was not shipped. I called, they refunded my money and immediately offered me a $25 gift card. I'm still bummed about the dress, but the gift card does help ease the pain </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356337 Tue, 16 Sep 2014 09:30:16 +0000 Elizabeth P 1356337@https://youlookfab.com/welookfab/ <p>I was very impressed to discover that they absorb the duties when shipping to canada. </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356301 Tue, 16 Sep 2014 05:08:59 +0000 Golden 1356301@https://youlookfab.com/welookfab/ <p>I have not had good experiences with j crew lately and cancelled my card last week! </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356245 Tue, 16 Sep 2014 03:02:34 +0000 Kyle 1356245@https://youlookfab.com/welookfab/ <p>J Crew has done a great job of listening and responding to customer feedback about prices and restrictive policies. I think they had lost touch, at least a little bit, and as a J Crew fan I'm happy to see they are earning kudos for their improvements. </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356137 Tue, 16 Sep 2014 00:45:02 +0000 Vicki 1356137@https://youlookfab.com/welookfab/ <p>Kristin, I love your story, and that's what I'm talking about; it's all in sincerely&nbsp;relating your heartfelt problem. &nbsp;Fantastic! &nbsp;I love both of those tanks, and they "feel" amazing, but I passed due to the lack of sleeves.</p> <p>Oh, Suz, I'm toasting Mr. Suz, as I write; what a shopper he is with great follow-through and I vote that he gives you his $27 credit since you showed him the ropes, anyway.</p> <p>KL, yes, just make that call when you need to and I'm sure someone will be there to assist.</p> <p>Ah, crutcher, I love the way you think about charm school and the presence of any&nbsp;cat&nbsp;watching over&nbsp;mice (although I thought cats were born with the charm gene!)&nbsp;and kindness ALL THE WAY! &nbsp;That's a big YES. &nbsp;:)</p> <p>Thank you for sharing your stories, too. </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356118 Mon, 15 Sep 2014 23:57:18 +0000 crutcher 1356118@https://youlookfab.com/welookfab/ <p>Well, it soundsI can add&nbsp;like JCrew &nbsp;to the list of stores that have sent their employees to charm school...I have a grocery store in my town that has sent all of its employees and even the cat who watches the mice...They are so nice that I am just too impressed...Good for you and for JCrew...We can all benefit from a bit of niceness... </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356104 Mon, 15 Sep 2014 23:37:29 +0000 Kristin L 1356104@https://youlookfab.com/welookfab/ <p>Wow, I didn't realize J.Crew had such great customer service. Thanks for sharing! </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356103 Mon, 15 Sep 2014 23:36:25 +0000 Suz 1356103@https://youlookfab.com/welookfab/ <p>Wow! These are fabulous stories!&nbsp;</p> <p>Thanks for sharing.&nbsp;</p> <p>Mr. Suz had an amazing BR story today. He ordered a bunch of stuff on the weekend on some discount or other -- only to find that things were further reduced the following day. He called up to get a price reduction and the SA didn't phone back yesterday (as promised). He called this morning to inquire what was going on, and the new SA gave him a further discount, plus a $100 credit. The upshot is that he is getting a whole pile of stuff in the mail for FREE plus a $27 leftover credit!!!&nbsp;</p> <p>Too bad I didn't place an order, also.... &nbsp; &nbsp;:) </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356098 Mon, 15 Sep 2014 23:31:55 +0000 Kristin SF 1356098@https://youlookfab.com/welookfab/ <p>Love those stories!! Who would've thought?</p> <p>Here's mine.</p> <p>I love, love, love their prima jersey tanks this season. I've ordered and then duplicated, lol.</p> <p>A few weeks back, they were on FINAL sale at a great price, so I re-duplicated. What I didn't realize is that they had relabeled their old "muscle" tanks to "prima jersey" tanks, so I was actually ordering a completely different item. On final sale, ugh.</p> <p>When I called customer service to explain the problem, the agent immediately refunded my money, no questions asked. But I still have the tanks at home, I said to him. No problem, he said, just take them to any store and drop them off. </p> <p>I was amazed! </p> https://youlookfab.com/welookfab/topic/three-j-crew-discounts-when-i-didnt-even-ask#post-1356080 Mon, 15 Sep 2014 23:16:27 +0000 Vicki 1356080@https://youlookfab.com/welookfab/ <p>I've been so happy with J. Crew's customer service lately, because they seem so attentive and willing to offer discounts and free gift cards, when something doesn't work out. &nbsp;Here are my three examples and I wanted to pass them along in case you run into a similar shopping situation or dilemma:</p> <p>1. &nbsp;I bought a silk blouse in one size and needed to return it for a larger size. &nbsp;When I went to the checkout to do the exchange, the SA told me it was now on sale and I'd have a credit coming! &nbsp;I walked out of there beaming.</p> <p>2. &nbsp;A J. Crew shipment was delayed, due to bad weather,&nbsp;in their tracking updates,&nbsp;and there was no new ship date given, so I called simply to inquire when to expect the package. &nbsp;The gentleman SA said that due to the delay that wasn't my problem, or J. Crew's, for that matter, he offered to send me a $25. gift card, which I can now use on another purchase.</p> <p>3. &nbsp;Finally, earlier in the year, I made a phone&nbsp;call to buy the blue version of the Thomas Mason for J. Crew tuxedo shirt and I had a friendly discussion with the online SA saying how much I loved the white tuxedo shirt I'd bought last year. &nbsp;When I noticed that the price was higher this year, she told me she would discount it and I received a lower price and&nbsp;free shipping, as well.</p> <p>I think all three of these experiences has kept me returning to J. Crew, both in-store and online. &nbsp;Hope J. Crew is being good to you, too. </p>