https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues Style Advice for Fashion Lovers en-US Tue, 19 May 2026 11:23:47 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260460 Fri, 03 Dec 2010 21:27:44 +0000 taylor 260460@https://youlookfab.com/welookfab/ <p>~Take me to your leader~</p> <p>Talk to the department head!!! </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260438 Fri, 03 Dec 2010 21:05:16 +0000 Lisa 260438@https://youlookfab.com/welookfab/ <p>Forget the department manager, go to the store manager in person, with both names. These SA's beyond rude. </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260319 Fri, 03 Dec 2010 16:38:34 +0000 Mo 260319@https://youlookfab.com/welookfab/ <p>It's just bad manners to discuss someone in front of them! They should be trained to know better and not do this. Also, it seems there should be standard operating procedures at a company this large. I'd definitely look into talking to HQ. </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260317 Fri, 03 Dec 2010 16:36:12 +0000 Laura 260317@https://youlookfab.com/welookfab/ <p>Unreal! You need to get that discount. At this point it's as much about the principle as it is about the money. This is why people shop Nordstrom, I swear! Macy's can be SO aggravating! </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260312 Fri, 03 Dec 2010 16:28:15 +0000 Anonymous 260312@https://youlookfab.com/welookfab/ <p>Whaaattt??? I am telling you, those ladies at the coat section are running their own show.<br /> Unconceivable. I really hope you get that discount. You might want to pass by after wor, when you are not pressed for time, preferably today. I would ask for the manager and resolve matters at the store. </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260308 Fri, 03 Dec 2010 16:23:18 +0000 marianna 260308@https://youlookfab.com/welookfab/ <p>Ew. I hate Macy's customer service. That whole scenario is just so wrong. </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260290 Fri, 03 Dec 2010 16:01:51 +0000 Sarah 260290@https://youlookfab.com/welookfab/ <p>Something like this just happened to my husband and I at Fossil. He was buying a shirt with no tag and all the other ones in different sizes had one price, but they rang it up as another (more expensive). And he said that the others were less, but they said "well this is what it rang up as". If I hadn't wandered away to browse more I'd have either gotten the lower price or put the shirt back. Fossil is usually really good about that, so that's why I'm extra peeved.<br /> Anyway, Maya, I'm sorry. I would have been irritated of two SA's were discussing the extra discount right in front of me and then decide not to give it to me. Ugh. </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260289 Fri, 03 Dec 2010 16:00:38 +0000 chewyspaghetti 260289@https://youlookfab.com/welookfab/ <p>I hope you got the SA's name- and use it when you talk to customer service! </p> https://youlookfab.com/welookfab/topic/the-saga-of-the-red-coat-continues#post-260287 Fri, 03 Dec 2010 15:58:18 +0000 Maya 260287@https://youlookfab.com/welookfab/ <p>I got my red coat, but yet I am not a happy camper. </p> <p>I'm actually still really mad &gt;:(</p> <p>When I went to pay, I asked if my 15% from opening the account would still transfer, but the SA said more than two days had passed so no. I told her I did use it within two days, and I was simply asking to have it transferred to the item I had exchanged. But she insisted it can't be done.</p> <p>I reluctantly accepted and decided I'd just call the customer service center later and explain and see what they say.</p> <p>But that's not what made me furious.</p> <p>What made me furious is that another SA who was standing next to me was listening and she started to say, to the other SA, "maybe we could..."</p> <p>...then she looked at me, and decided to go behind the register, to where the SA who was checking me out was standing, and continued her sentence in a whisper: "maybe we could [unintelligible]...so that way she would still get the discount." </p> <p>The other SA asked, "but then wouldn't I have to void the transaction?" to which the first SA replied "yes." Then she said "well, she got some money off anyway so it's not a big deal."</p> <p>So basically she screwed me out of saving more money because she didn't want to be bothered voiding the transaction. </p> <p>I needed to get to work so I couldn't be bothered fighting it, but I decided to call the manager in the department--who of course does not answer the phone.</p> <p>So I'm happy I got the coat, but annoyed that even though the coat was cheaper, somehow I'm paying more. I'm going to call Macy's customer care line and see if they can give it to me, but I'm still really mad. </p>