https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience Style Advice for Fashion Lovers en-US Tue, 12 May 2026 23:26:58 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience#post-525835 Mon, 30 Jan 2012 19:27:36 +0000 rachylou 525835@https://youlookfab.com/welookfab/ <p>Another tell tale sign that it's true about the death of luxury. </p> https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience#post-525833 Mon, 30 Jan 2012 19:27:14 +0000 Nakidra 525833@https://youlookfab.com/welookfab/ <p>Super irritating - hope you get your adorable hat!! </p> https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience#post-525829 Mon, 30 Jan 2012 19:25:16 +0000 rae 525829@https://youlookfab.com/welookfab/ <p>Ack, how irritating! They should know, first off. And they should at least offer to call their superiors or corporate office for you and find out. Lazy, lazy, lazy. </p> https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience#post-525828 Mon, 30 Jan 2012 19:25:13 +0000 Travelgal Nicole 525828@https://youlookfab.com/welookfab/ <p>I'm sure the company knows its just the staff do not know. I remember when I used to work retail and we had no say over when our store recieved stock or how much of it. Another store may already have it in stock but for whatever reason we didn't.</p> <p>Its fustrating. Did you end up ordering it? </p> https://youlookfab.com/welookfab/topic/slightly-off-high-end-customer-service-experience#post-525796 Mon, 30 Jan 2012 19:00:50 +0000 annagybe 525796@https://youlookfab.com/welookfab/ <p>So I'm slightly infatuated with the striped hat seen in this Burberry shot</p> <p><a href="http://us.burberry.com/store/" rel="nofollow">http://us.burberry.com/store/</a></p> <p><a href="http://www.style.com/fashionshows/detail/slideshow/S2012RTW-BURBERRY?event=show2342&#038;designer=design_house170&#038;trend=&#038;iphoto=62#slide=62" rel="nofollow">http://www.style.com/fashionsh.....2#slide=62</a></p> <p>Nordstrom had the solid version in stock, but said I should check later in the season to see if they get the striped version. I went to Burberry store to enquire if they were going to get it. They couldn't tell, but they could order for me off the website and have it shipped to my place. I can do that. Besides I can't find the hat on the website. The Burberry store also directed me back to Nordstrom. So basically I got no answer, and no further leads from them. You'd think a company store would know what they're going to get for the season. </p>