https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service Style Advice for Fashion Lovers en-US Thu, 23 Apr 2026 16:04:48 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-959097 Tue, 18 Jun 2013 16:25:02 +0000 Thistle 959097@https://youlookfab.com/welookfab/ <p>Stellar customer service!!&nbsp; So glad they were good to you, and it makes me think about checking them out&nbsp; :)</p> <p>I a not sure what to do about the run, but it sounds like you have some great suggestions for the others. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-959091 Tue, 18 Jun 2013 16:15:05 +0000 Firecracker (Sharan) 959091@https://youlookfab.com/welookfab/ <p>What a great look on you, Shevia! Sorry to hear about the run, but what a nice story about the service from Shopbop. <br />I had to look, after seeing Angie's post with her blouse. Two different and equally fab ways of wearing it!<br />I really love the long bermudas and oxfords with this top, and the slouchy way you've bloused the top over the waistband. Of course, the black and cream look super on you; nice complement to your hair. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-958025 Mon, 17 Jun 2013 13:54:32 +0000 Transcona Shannon 958025@https://youlookfab.com/welookfab/ <p>Ha ha ha - I just noticed that Shevia! I did mean "your" style but maybe subconsciously I really want to have your style become OUR style! </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957885 Mon, 17 Jun 2013 09:24:48 +0000 Lantana 957885@https://youlookfab.com/welookfab/ <p>Great shirt and you look marvellous in it.<br /> Do share your seamstress'es thoughts with us when you eventually get the verdict. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957800 Mon, 17 Jun 2013 03:52:38 +0000 Tanya 957800@https://youlookfab.com/welookfab/ <p>Oh wow, that shirt looks wonderful on you! &nbsp;And the customer service is indeed stellar. &nbsp;I have no wisdom to offer on the possible repair, but I am hoping you manage to fix it, as you look so good in it. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957797 Mon, 17 Jun 2013 03:45:27 +0000 Vicki 957797@https://youlookfab.com/welookfab/ <p>What a cute shirt and and even better story to go with it! &nbsp;That's wonderful real-life feedback on Shopbop customer service and the way they stand behind their customer!</p> <p>I'm glad there are so many tailors and seamstresses here on YLF to help with alterations. &nbsp; </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957720 Mon, 17 Jun 2013 01:55:35 +0000 Jaime 957720@https://youlookfab.com/welookfab/ <p>I knew I would have get wonderful solutions and support from you all! I have never even heard of Fray Check!&nbsp;</p> <p>Claire and Diane and Adelfa I am in your debt not only for your making me feel good about ordering this unreturnable shirt, but suggesting repair ideas that would never have occurred to me. I think I need to start a separate thread asking for more clothing repair tips!</p> <p>Ceit, Deborah, Mona, Missvee, Nancy, Nicole&nbsp;and Caro, living in&nbsp;the land that customer service forgot (well things are improving somewhat), you can't imagine how shocked and thrilled I was by Shopbop's response. I do love the shirt and am glad I can keep and probably repair it!</p> <p>Suz, Marley and Debora I would highly recommend Shopbop - especially if you are in the free returns zone! Raisin I am a convert!</p> <p>IK I know, I know.</p> <p>Denise, umm, in case you had a doubt I did wear that outfit that day. I am more afraid of the run will easily&nbsp;get worse than bothered by how it looks now.</p> <p>Shannon, you inadvertently made my day by referring to "our" style. I hope that was not a typo! So flattered! And I will try to iron.</p> <p>Angie, well, your biased opinion means the world to me! I took the risk on this shirt because of some internal calculation of my immediate attraction to it&nbsp;multiplied by a bizillion&nbsp;knowing you had ordered it. I am honored to be your shirt twin! And thanks for the sweet words about my outfit, which always boost my mood to the moon!</p> <p>ETA Thank you Vicki, Tanya and Lantana - with the input here I feel much more confident the run can be repaired.</p> </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957672 Mon, 17 Jun 2013 00:37:59 +0000 Adelfa 957672@https://youlookfab.com/welookfab/ <p>You look utterly sensational in that shirt. I like Claire's fray-check idea. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957663 Mon, 17 Jun 2013 00:31:08 +0000 Raisin 957663@https://youlookfab.com/welookfab/ <p>Great shirt Shevia!</p> <p>I have to agree, Shopbop is great. &nbsp;The taxes and duties are added to the cost for Canadian shipping, but since the price is usually lower than buying from a Canadian site, I find the overall price is still usually less!</p> <p>Also, the shipping is LIGHTNING fast. &nbsp;Most orders take 2 days or less to Canada. &nbsp;My last order was literally at my door in 24 hours. &nbsp;It was crazy! </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957615 Sun, 16 Jun 2013 23:43:15 +0000 Transcona Shannon 957615@https://youlookfab.com/welookfab/ <p>That is indeed fantastic customer service!</p> <p>The blouse looks AMAZING on you Shevia - absolutely love it for our style. I was also going to suggest like Angie that you try ironing it, preferably with a steam setting. I've had that repair snags before. If it doesn't work, definitely check with a seamstress.&nbsp; </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957609 Sun, 16 Jun 2013 23:35:11 +0000 Debora 957609@https://youlookfab.com/welookfab/ <p>Yay for stellar customer service! I've never shopped at Shopbop before, but I wouldn't hesitate to shop there now after hearing your experience. You look fantastic in your new top! </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957605 Sun, 16 Jun 2013 23:25:01 +0000 Nicole D 957605@https://youlookfab.com/welookfab/ <p>Love shopbop! &nbsp;That is a gorgeous top on you. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957603 Sun, 16 Jun 2013 23:20:36 +0000 Caro in Oz 957603@https://youlookfab.com/welookfab/ <p>Great CS &amp; great shirt YLF. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957472 Sun, 16 Jun 2013 18:41:37 +0000 Angie 957472@https://youlookfab.com/welookfab/ <p>Try to iron the snag! Thay will realign the fibres. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957465 Sun, 16 Jun 2013 18:30:09 +0000 CocoLion 957465@https://youlookfab.com/welookfab/ <p>Glad to hear another happy Shopbop customer! &nbsp;They are by far my favorite on-line retailer. &nbsp;I think the snag/run isn't so noticeable on the patterned top. &nbsp;I would wear it without hesitation. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957442 Sun, 16 Jun 2013 17:29:50 +0000 Marley 957442@https://youlookfab.com/welookfab/ <p>Such a cool blouse!&nbsp; It's perfect for your clams and oxfords!&nbsp; And that's really nice to hear about ShopBop's customer service.&nbsp; I've never ordered anything from them - but this makes me think I should give it a try!&nbsp; Goodluck getting that run repaired! </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957440 Sun, 16 Jun 2013 17:23:34 +0000 Anonymous 957440@https://youlookfab.com/welookfab/ <p>Shevia, what splendid service and you look wonderful in the shirt. I agree with the idea of interfacing or fraycheck for the run. Your hair looks great too, I might add </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957439 Sun, 16 Jun 2013 17:19:40 +0000 Anonymous 957439@https://youlookfab.com/welookfab/ <p>Wow, that looks amazing on you, and I'm so happy to read your story about their customer service! I love those big bold checks on you and the cross-over style is very fresh. You look so fab! For a little flaw, you got a free shirt!</p> <p>I would put a dab of Fray Check on each end of the run if it's available in Israel. If not, a fabric store might sell something similar. It's like clear nail polish, only it's pliable so you can wash the garment and it won't flake off.&nbsp;</p> <p>I tried to repair a sheer silk Theory blouse by ironing on interfacing and then hand stitching a tear on top of that and it didn't go so well. There was a big stiff section down the front of the shirt and I wasn't able to make my stitches invisible. Of course your expert will have some great ideas on what to do as well. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957371 Sun, 16 Jun 2013 15:15:25 +0000 ironkurtin 957371@https://youlookfab.com/welookfab/ <p>I can't even look at ShopBop.&nbsp; Too much to want. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957369 Sun, 16 Jun 2013 15:06:28 +0000 nancylee 957369@https://youlookfab.com/welookfab/ <p>Wow. &nbsp;Hats off to Shopbop for great customer service! &nbsp;That top is lovely on you, Shevia. &nbsp;I hope you can find a way to repair the run. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957353 Sun, 16 Jun 2013 14:50:36 +0000 Angie 957353@https://youlookfab.com/welookfab/ <p>*waving at my draped shirt twin*!!! <b></b></p> <p><b></b><b>And I'll be wearing mine today. HAH!</b> Wooohoooo! How fun :)</p> <p>You look perfectly "Shevia" - and I love it! K-word worthy in my biased opinion, seeing as I have the shirt! Those clams with the oxfords are delicious with the draping. The shirt is perfect for hot weather sans a/c. SO breezy and light weight - and covered. </p> <p>Big Shopbop fan myself. </p> </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957305 Sun, 16 Jun 2013 14:07:45 +0000 Suz 957305@https://youlookfab.com/welookfab/ <p>Wow, the top looks so amazing on you. I hope that your alterationist can suggest a fix that will allow you to wear it. Because it's so fab! And what great news about Shopbop's service.&nbsp; </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957259 Sun, 16 Jun 2013 11:32:50 +0000 missvee 957259@https://youlookfab.com/welookfab/ <p>The blouse looks amazing on you. I like Ceit's suggestion for stabilizing the fabric but you're smart to check with a seamstress. Kudos to Shopbop for their stellar customer service. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957251 Sun, 16 Jun 2013 11:18:44 +0000 Mona 957251@https://youlookfab.com/welookfab/ <p>Shevia, the blouse looks really good on you. I am so glad you had such great experience with Shopbop's customer service.&nbsp; </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957250 Sun, 16 Jun 2013 11:17:28 +0000 Jaime 957250@https://youlookfab.com/welookfab/ <p>The run is on my right side, near but not under where the top layer folds over the lower layer. I want to do something like what Ceit suggests so it doesn't get worse, but will show it to my alterations expert first. </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957247 Sun, 16 Jun 2013 10:48:03 +0000 Deborah 957247@https://youlookfab.com/welookfab/ <p>Awesome customer service:). Where on the shirt is the run? </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957245 Sun, 16 Jun 2013 10:29:48 +0000 Anonymous 957245@https://youlookfab.com/welookfab/ <p>Wow! That is great service. Is the run stable, or can you iron interfacing to the back or something to keep it from getting bigger? Or will that show? </p> https://youlookfab.com/welookfab/topic/shopbop---amazing-customer-service#post-957244 Sun, 16 Jun 2013 10:25:51 +0000 Jaime 957244@https://youlookfab.com/welookfab/ <p>A few weeks ago when Angie posted about crossover blouses I was very enthusiastic. So enthusiastic that I decided to make my very first order from Shopbop. I don't know what took me so long - they have great stuff and free or very cheap international&nbsp;shipping. I ordered the shirt Angie bought, knowing that if I didn't like it I would not&nbsp;be able to return it (the return fee from Israel is $65 - about the same as the shirt). But I felt reasonably confident I would like it or else would be able to sell it NWT at a consignment shop.</p> <p>My order came very quickly and everything was wonderful until I looked closely at the shirt and saw there is a run in the material. I have no idea how it happened but it immediately made the shirt unsellable. The run was not extremely noticeable but fairly long and visible.</p> <p>Anyway, those of you used to easy returns would not have hesitated to return it, but I knew that there was no point returning the shirt for the same cost I had paid for it. Not knowing what I might expect, I wrote to Shopbop's customer service. Well I was simply bowled over by their fast and courteous reply - I received an apology, a full refund, and they told me to keep the shirt (which had gone out of stock so they couldn't replace)! I was in (delighted) shock! So here is my free shirt and if anyone has any ideas what to do about runs please let me know! </p>