https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story Style Advice for Fashion Lovers en-US Sat, 16 May 2026 21:30:37 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778573 Wed, 15 Feb 2017 00:04:29 +0000 Carla 1778573@https://youlookfab.com/welookfab/ <p>I will second your endorsement. When there was only one bra in my size, and I wanted 2 - the second one was shipped to my house at no charge. </p> https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778569 Tue, 14 Feb 2017 23:59:21 +0000 Lucy 1778569@https://youlookfab.com/welookfab/ <p>It's so GOOD to hear of a nice customer service experience.&nbsp; </p> https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778563 Tue, 14 Feb 2017 23:47:47 +0000 Mochi 1778563@https://youlookfab.com/welookfab/ <p>Yes. I posted my thanks on their Facebook page, where you can imagine, there is some ongoing back and forth (though mostly appreciative comments).&nbsp; </p> https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778562 Tue, 14 Feb 2017 23:45:42 +0000 Angie 1778562@https://youlookfab.com/welookfab/ <p>YES. Nordies will do things like that - (have for as long as I can remember which is my 13 years in the US) - which puts them in "the cut above the rest" category when it comes to customer service. Nice story, Nancy. Thanks for sharing. It's GREAT to hear retailers go the extra mile for their customers.&nbsp; </p> https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778558 Tue, 14 Feb 2017 23:28:41 +0000 shedev 1778558@https://youlookfab.com/welookfab/ <p>Nice story Mochi. </p> https://youlookfab.com/welookfab/topic/really-nice-nordstrom-story#post-1778551 Tue, 14 Feb 2017 22:23:35 +0000 Mochi 1778551@https://youlookfab.com/welookfab/ <p>I just opened one of my two shipments and saw that there was a mistake in the order (first time). I received some sale-price leggings I hadn't ordered (but could use), and a pair of NYDJ jeans that I had ordered were not there, and I'd been charged for the higher-priced jeans when the order processed. I did the chat with the sales person, which was a little tricky, and after she told me she would figure out how to calculate crediting me back, she adjusted my account for the leggings and said she would ship me the jeans for free!&nbsp;</p> <p>I thanked her and said I was so happy to be supporting Nordstrom. She was glad. (It's online chat, so I'll take her word for it...)&nbsp;</p> <p>Excellent company. </p>