https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy Style Advice for Fashion Lovers en-US Sun, 05 Apr 2026 00:55:39 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392443 Fri, 07 Nov 2014 16:57:34 +0000 texstyle 1392443@https://youlookfab.com/welookfab/ <p>I had a similar experience ordering from them. I ended up liking my items but one I was originally unsure of, and when I went to see about returning it it showed "unreturnable" on my order info. which surprised me as it had only been a few days since I received it. I didn't bother to call because it was a $25 item. Too bad too because I do like some of their stuff. </p> https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392440 Fri, 07 Nov 2014 16:50:31 +0000 ma342 1392440@https://youlookfab.com/welookfab/ <p>Update (also added to original post): I emailed Aritzia customer service, and they agreed to refund my<br /> return, as it was day 14 after the coat shipped, albeit after business<br /> hours. I still wouldn't order from them again, but points to their<br /> customer service department for being so responsive and efficient. </p> https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392132 Fri, 07 Nov 2014 04:07:00 +0000 jackiec 1392132@https://youlookfab.com/welookfab/ <p>That's too bad. I'm sorry you got stuck! I have an Aritiza 5 min away so I've never ordered online. I didn't know they shipped outside Canada. </p> https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392128 Fri, 07 Nov 2014 04:04:57 +0000 Suz 1392128@https://youlookfab.com/welookfab/ <p>Ugh. That's very frustrating. I am sorry!&nbsp;</p> <p> </p> https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392092 Fri, 07 Nov 2014 03:18:52 +0000 catgirl 1392092@https://youlookfab.com/welookfab/ <p>How annoying. I've run into a few online retailers like that and it seems like a sneaky way to do exactly this. They were just mentioned in In Style as a good online shopping place too. </p> <p>:( </p> https://youlookfab.com/welookfab/topic/psarant-aritzia-online-return-policy#post-1392040 Fri, 07 Nov 2014 02:04:19 +0000 ma342 1392040@https://youlookfab.com/welookfab/ <p>In case anyone is thinking about ordering from Aritzia, be aware that the return period is only 14 days. I found this out the hard way. Bought a coat (not cheap) and realized after I got it that it was way too long--I'd need a petite, which they don't have. Then I got sick, and so only got around to submitting the return request today. Turns out I missed the deadline by less than 24 hours. </p> <p>I didn't think to check the return policy because it's been a very long time since I encountered a major retailer with a return period of less than 30 days. They do allow returns for credit within 30 days, but I've already bought another coat that works for me. I don't have an extra $325 dollars to spend on clothes this month, so the money will come out of other things--things I had planned and saved for. </p> <p>It's not the end of the world, of course, but it's safe to say I won't be ordering from Aritzia again. </p> <p>Update: I emailed Aritzia customer service, and they agreed to refund my return, as it was day 14 after the coat shipped, albeit after business hours. I still wouldn't order from them again, but points to their customer service department for being so responsive and efficient. </p>