https://youlookfab.com/welookfab/topic/on-line-customer-service-at-macys Style Advice for Fashion Lovers en-US Tue, 19 May 2026 16:15:18 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/on-line-customer-service-at-macys#post-253663 Fri, 19 Nov 2010 23:07:19 +0000 rae 253663@https://youlookfab.com/welookfab/ <p>Wow, pretty jacket!</p> <p>I am very impressed with this story. I've never thought much about service in Macy's stores, but I'll keep this in mind when 'trolling the net. </p> https://youlookfab.com/welookfab/topic/on-line-customer-service-at-macys#post-253655 Fri, 19 Nov 2010 22:53:31 +0000 Debbie 253655@https://youlookfab.com/welookfab/ <p>I ordered this jacket off of Angie's list for my daughter for Christmas.<br /> <a href="http://www.macys.com/catalog/product/index.ognc?ID=493327&#038;BannerID=PD437&#038;PartnerID=LINKSHARE&#038;LinkshareID=fV7QgDWUWe0-faM97OA7v3HY1smP_AjHWg" rel="nofollow">http://www.macys.com/catalog/p.....1smP_AjHWg</a></p> <p>I did not receive a confirmation for it so I checked my card and noticed I had 3 pending charges for the same jacket. I contacted Macy's customer service. The young man I spoke to was wonderful. He voided the charges told me there was a problem with the online ordering of the jacket. He then tracked the jacket down at a store for me.<br /> The customer service I received from Macy's on this was wonderful. I was impressed to know that it still exist! I'm a happy customer and hopefully my daughter will love the jacket. </p>