https://youlookfab.com/welookfab/topic/nordstroms---returns Style Advice for Fashion Lovers en-US Tue, 05 May 2026 09:06:36 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/nordstroms---returns#post-811211 Tue, 08 Jan 2013 00:17:21 +0000 Keix 811211@https://youlookfab.com/welookfab/ <p>I returned a pair of TOMS shoes to Nordstrom, 3 months after purchase, because the soles broke (literally). My previous pair of TOMS had lasted 2 years, with similar usage, so 3 months was unacceptable wear-and-tear to me.</p> <p>I sent in my return by mail and marked "quality" as the reason code on the form. I also added a post-it note explaining why I was returning a pair of clearly worn shoes... don't know if the note was necessary, but the return was processed without any further inquiries or hassle. </p> https://youlookfab.com/welookfab/topic/nordstroms---returns#post-811182 Mon, 07 Jan 2013 23:25:44 +0000 Mellllls 811182@https://youlookfab.com/welookfab/ <p>i have no experience with mail returns but i just wanted to add that i've found loose buttons to be a constant problems on more high-end items. i've taken to just reinforcing the buttons before i wear them, but really i shouldn't have to do that. </p> https://youlookfab.com/welookfab/topic/nordstroms---returns#post-811179 Mon, 07 Jan 2013 23:23:09 +0000 Makrame 811179@https://youlookfab.com/welookfab/ <p>I have returned a blouse that started coming apart at the seam after having it for a couple of months (I only wore it about 6 or 7 times and felt that this was not sufficient time for it to wear out). I could not fix it because the fabric just kept disintegrating near the seam. I sent it to Nordstrom and got my money back, no questions asked. </p> https://youlookfab.com/welookfab/topic/nordstroms---returns#post-810952 Mon, 07 Jan 2013 18:25:30 +0000 Anonymous 810952@https://youlookfab.com/welookfab/ <p>They'll take it back. Since you'd be returning by mail, I would call customer service and explain you're having quality issues after only 2 wearings and you'd like to return the item and get their verbal assurance it's okay to send it back. I'm 99% positive you won't have any problems sending it back. </p> https://youlookfab.com/welookfab/topic/nordstroms---returns#post-810893 Mon, 07 Jan 2013 17:39:58 +0000 Amy 810893@https://youlookfab.com/welookfab/ <p>I've never returned anything to Nordstrom's via mail. I always do my returns in person and have NEVER had a problem returning something there.</p> <p>That being said, if the buttons are the only problem with the sweater, I'd just sew them back on. Even with the backing button, that's not difficult to do. </p> <p><a href="http://www.learning-alterations.com/How-to-sew-a-button.html" rel="nofollow">http://www.learning-alteration.....utton.html</a></p> <p>Backing buttons and thread can be found at any fabric store. </p> https://youlookfab.com/welookfab/topic/nordstroms---returns#post-810879 Mon, 07 Jan 2013 17:26:20 +0000 Thistle 810879@https://youlookfab.com/welookfab/ <p>So, I am pondering how much Nordstrom's really stands behind their products. I bought a Nic and Zoe Cardigan and wore it twice. First time no issues.</p> <p>Second time I wore it, on Christmas Eve no less, it lost a button in the middle of the sweater and gaped all Christmas. The top button is hanging by a thread, and it lost the button on the back (there is a front and back button for each button).</p> <p>I have a back-up botton for the middle that came with it, but I can't find matching thread. I also have no back up button for the top back button.</p> <p>I am terribly disappointed. I had thought the quality would be higher than this, especially from Nordstrom's. The same sweater I have in a different color has held up well. Wondering if the two colors just had different quality.</p> <p>Has anyone ever returned something like this via mail to Nordstroms? Did they take it back? </p>