https://youlookfab.com/welookfab/topic/nordstrom-service-question Style Advice for Fashion Lovers en-US Wed, 20 May 2026 03:00:59 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-230998 Tue, 12 Oct 2010 18:30:00 +0000 Sarah 230998@https://youlookfab.com/welookfab/ <p>Patience, want me to swing by the Rack and check for you? What size? </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-230589 Tue, 12 Oct 2010 03:08:20 +0000 Patience 230589@https://youlookfab.com/welookfab/ <p>Oh thanks, Tanya. The pants are the Rich and Skinny Casbah cropped pants. I know they are available on the RS website but the Nordstrom price was much nicer, especially considering the quality issues. </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-230416 Mon, 11 Oct 2010 21:34:29 +0000 Tanya 230416@https://youlookfab.com/welookfab/ <p>Oh, those are great news about he Rack going online! Hopefully you manage to find your pants again. </p> <p>Patience, could you remind me what brand/type they were? There might be something similar available elsewhere. </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-230412 Mon, 11 Oct 2010 21:28:24 +0000 Patience 230412@https://youlookfab.com/welookfab/ <p>Hey I was just looking at the website again and it looks like the Rack is going online next week! Wow! </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-230409 Mon, 11 Oct 2010 21:24:36 +0000 Patience 230409@https://youlookfab.com/welookfab/ <p>Just want to say that I took my pants to Nordstrom and they very kindly took them back. I attempted to get them replaced, but even though they show availability online, the order my salesperson made for me was cancelled. Apparently, these pants have *just* been pulled for the Rack and so I can't get my hands on a pair unless I'm lucky enough to catch them at my Rack. Bummer.</p> <p>Thanks for your responses. </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-229788 Sun, 10 Oct 2010 22:31:37 +0000 annagybe 229788@https://youlookfab.com/welookfab/ <p>My JBrand Houlihan's developed a large hole on the rear near the pocket. It was only a few months after buying them. Nordstrom's replaced them. The replacement had a seam mid thigh that was starting to split. Since the stock was so low, they repaired them.<br /> I've also returned defective shoes and a very problematic watch with no box and no receipt. If you use a Nordstrom card it is easier for them to look it up. But I've also returned things that I bought with my debit card. </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-229725 Sun, 10 Oct 2010 20:34:37 +0000 Sparky 229725@https://youlookfab.com/welookfab/ <p>Absolutely I'm sure Nordies will try to help, especially if you have not worn them for very long. NAS was not that long ago, and most of us are only now starting to wear our NAS goodies.</p> <p>I did see a young woman go to Nordies last spring with a pair of premium denim jeans that she had worn holes in the inner thighs (on both sides). She brought them in for a refund, saying they were defective. She had purchased them one year and 4 months earlier. It honestly looked to me like she had bought too small a size and her thighs had just rubbed holes in them or something. She was also a bit brusque in her request. The SA hesitated, saying she had purchased them quite a long time ago, and that she would have to discuss it with her manager. I don't know the outcome in that case. But I think Nordies does have some (reasonable) limits on returns/exchanges! </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-229690 Sun, 10 Oct 2010 19:43:10 +0000 Kari 229690@https://youlookfab.com/welookfab/ <p>Yes, absolutely reasonable. If they are very new, I would be surprised if Nordstrom didn't offer to repair if not replace them. I have had them repair shoes that I've worn for a year for no charge when the sole started peeling away from the shoe! </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-229689 Sun, 10 Oct 2010 19:42:44 +0000 Inge 229689@https://youlookfab.com/welookfab/ <p>From what I've read here on YLF about Nordstrom, I think that's definitely reasonable, Patience. And so sorry about the rip, I bet you look amazing in those pants! </p> https://youlookfab.com/welookfab/topic/nordstrom-service-question#post-229683 Sun, 10 Oct 2010 19:40:45 +0000 Patience 229683@https://youlookfab.com/welookfab/ <p>I was wearing my silk crop pants I got at NAS today and the fabric ripped! Near a seam but not on the seam. They are definitely the right size, and I didn't rip them on anything. Is it reasonable to ask Nordstrom to replace them? </p>