https://youlookfab.com/welookfab/topic/nordstrom-notes-1 Style Advice for Fashion Lovers en-US Mon, 18 May 2026 12:31:10 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/nordstrom-notes-1/page/2#post-1580665 Thu, 05 Nov 2015 18:43:06 +0000 Jane 1580665@https://youlookfab.com/welookfab/ <p>What is a Nordie's?</p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580650 Thu, 05 Nov 2015 18:14:52 +0000 bren1 1580650@https://youlookfab.com/welookfab/ <p>Ok. My intent to start this blog was to sort of be a "whistleblower" to have other people check their notes to be sure they were getting as promised. I didn't mean to sound "self-righteous" in stating my sister and I are Level 4 customers but to say we are loyal customers of Norstrom. And I do want to let people know that I feel this is stealing from a loyal customer so yes I will NOT be shopping at a business that I feel is being dishonest to me. And I don't think that is unreasonable in any way shape or form. If any further negative comments are written, I'll delete this post and write on another webpage to notify of this issue. Peace </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580648 Thu, 05 Nov 2015 18:12:44 +0000 bren1 1580648@https://youlookfab.com/welookfab/ <p>Wow, I can't believe all the negativity written in the past few posts after yesterday many others voiced they also are not getting their notes.&nbsp; It's kind of irrelevant if you "don't shop at Nordstrom for the notes" or not.&nbsp; </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580632 Thu, 05 Nov 2015 17:49:22 +0000 Jane 1580632@https://youlookfab.com/welookfab/ <p>Again, all of you who don't care about notes, please send them my way. &nbsp;I could use some since nordstrom still has yet to credit me the 10 points for my purchases. &nbsp;Thank you! </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580627 Thu, 05 Nov 2015 17:41:31 +0000 Susie 1580627@https://youlookfab.com/welookfab/ <p>Yes, I understand that you are upset.&nbsp;&nbsp;I&nbsp;will&nbsp;say that when I've had an issue with a company, I am more likely to get a satisfactory resolution when I use an approach of "I need your help" rather than "I am an important customer" and threatening to never shop&nbsp;there again. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580622 Thu, 05 Nov 2015 17:33:46 +0000 Jane 1580622@https://youlookfab.com/welookfab/ <p>Good enough reason for me to NOT shop here anymore. &nbsp;I am going to ask a favor for all of you stating you aren't interested in your notes. &nbsp;Please send them to me! &nbsp; I could use some more money back in my pocket&nbsp; </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580616 Thu, 05 Nov 2015 17:24:18 +0000 Jane 1580616@https://youlookfab.com/welookfab/ <p>Does anyone understand that I shopped a 10 point nordstrom day, I am a level four customer, I spent around $1500, and I still have yet to get my 10 points for this day. &nbsp;Does anyone understand this? </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580615 Thu, 05 Nov 2015 17:22:21 +0000 Jane 1580615@https://youlookfab.com/welookfab/ <p>Ok Susie, I am saying I USED MY CARD on a 10 POINT day, and I still have yet to receive my 10 points! &nbsp;I am really upset at this and so would you be. &nbsp;I am DONE shopping at nordstrom. &nbsp;I think services are related to honoring what perks are promised. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580613 Thu, 05 Nov 2015 17:21:21 +0000 AviaMariah 1580613@https://youlookfab.com/welookfab/ <p>I agree with Deb that I don't shop Nordie's for the notes and I would continue to shop there even if they were discontinued. &nbsp;I do have a Nordie's debit card for the notes and I will occasionally choose to order an item from N's instead of Zappos or another retailer because I will get the notes. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580612 Thu, 05 Nov 2015 17:19:44 +0000 Jane 1580612@https://youlookfab.com/welookfab/ <p>I specifically go into nordstrom on the 10 points day and I am not getting the points. &nbsp;I even confirmed through 11 different people nordstrom online I didn't get the points. &nbsp;And it still has yet to be fixed. &nbsp;I would return the items but I paid off my card already and I am afraid they won't give me my money back. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580611 Thu, 05 Nov 2015 17:18:05 +0000 Susie 1580611@https://youlookfab.com/welookfab/ <p>I think Deb's comment makes perfect sense...for her, the notes are not why she shops at Nordstrom; she likes their quality and service. And I think&nbsp;she is simply speculating that a change to notes might be one that they are contemplating. If they do so, I am sure they would communicate that. </p> <p>Edited to add,&nbsp;it's not&nbsp;necessary to be rude when someone offers an opinion.</p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580610 Thu, 05 Nov 2015 17:17:24 +0000 Jane 1580610@https://youlookfab.com/welookfab/ <p>I just want my points!!!!</p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580608 Thu, 05 Nov 2015 17:13:01 +0000 Jane 1580608@https://youlookfab.com/welookfab/ <p>I shop at nordstrom thinking I am going to receive the services they in writing tell me they are offering. &nbsp;Not just a day by day, nordstrom makes up the rules at their choice kind of rules. &nbsp;I think it would be illegal for a credit card service IN WRITING say this is what they offer, but then it turns into something else.&nbsp; </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580605 Thu, 05 Nov 2015 17:09:41 +0000 Jane 1580605@https://youlookfab.com/welookfab/ <p>ok Deb, if nordstrom is making this change, don't you think they should TELL people about these changes instead of just doing it and pretending like it's something different? &nbsp;Your comment doesn't even make sense </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580603 Thu, 05 Nov 2015 17:00:12 +0000 deb 1580603@https://youlookfab.com/welookfab/ <p>I shop at Nordstrom for the quality and customer service I receive in the stores, not the notes. But if they sold their card service to another bank then it would not surprise me if they discontinue the notes. They have been making many changes this year, their sales for example, so I imagine this is a bottom line business decision.&nbsp; </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580602 Thu, 05 Nov 2015 16:52:57 +0000 bren1 1580602@https://youlookfab.com/welookfab/ <p>Ok ladies, just to follow up.&nbsp; I called and left a message for Blake Nordstrom in Corporate my frustration with the points yesterday and then received a call back from Nordstrom Card Services.&nbsp; To me, this was almost a slap in the face because I feel someone with Nordstrom Corporate should have called me back and followed up with my issue not the card services.&nbsp; As to what Susie said, their statements ARE CONFUSING and the REWARDS portion on the statement is BEYOND CONFUSING.&nbsp; There should be somewhere on the statements itemized to show your points.&nbsp; What, are they trying to make it confusing so they don't give you points you deserve??!!&nbsp; I am figuring I have probably not received over $600 in notes this year and if Nordstrom CORPORATE doesn't want to hear my issue and wants to pawn a Level 4 customer off onto their card services then I (as well as my Level 4 sister) are done shopping with Nordstrom! </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580552 Thu, 05 Nov 2015 15:00:48 +0000 Peri 1580552@https://youlookfab.com/welookfab/ <p>I don't follow mine closely either, and with the returns I've done lately I think I'm in the negative. Actually, they owe me real money because I paid my bill before receiving some items I later returned. All in all, I'm going to quit using the card. It is so much easier to use a regular card, where returns get absorbed in other expenses. I'm not sure the notes are worth the hassle, as my regular credit card gives perks too.&nbsp;</p> <p>Has anyone had the experience where the Nordstrom cc has a negative balance and owes you money? How long did you have to wait to be refunded?</p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580548 Thu, 05 Nov 2015 14:53:16 +0000 Susie 1580548@https://youlookfab.com/welookfab/ <p>Gosh I don't closely follow mine, maybe I should. I know I was deeply in the negative after NAS because I used a reward before all of my returns were processed. </p> <p>My gripe is with their statements. Since all of my orders are online, I don't know what department they are from but that's how they are listed on the statement. So it's hard to tell if returns are properly credited. </p> <p>I agree with Eliza that I don't like that rewards are tied to store cards, as Nordstrom's is the only one I use any more. </p> <p></p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580529 Thu, 05 Nov 2015 14:16:23 +0000 Jane 1580529@https://youlookfab.com/welookfab/ <p>I had to call nordstrom online, through phone, and message center to get the points I hadn't gotten. &nbsp;I shopped on a 10 point day and they told me their system had a glitch. &nbsp;Well, how come I had to call at least 10 times to fix it. &nbsp;And when I called and called, they always had a different story. &nbsp;I still haven't gotten my points, but they confirmed to me that I would get them on my next statement cycle. &nbsp;Then I noticed I haven't gotten my 1 point for every dollar spent at other places like my energy bill. &nbsp;I have decided to find a different rewards card since nordstrom doesn't seem to want to honor their system. &nbsp;I'm very upset. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580451 Thu, 05 Nov 2015 05:42:14 +0000 Eliza 1580451@https://youlookfab.com/welookfab/ <p>I hate that Nordstrom's and many other stores link all customer loyalty privileges and rewards to bank and credit cards. I don't want lots of credit cards and decided not to do a Nordstrom's card after my husband had a serious security breach at a b&amp;m store. I spend a lot of my wardrobe budget at Nordstrom and wish that was enough to accumulate an occasional perk. </p> <p>The fact that they are not good at the linkage is a validating counterpoint to my chagrin as I wait for NAS access. These cards must represent a significant profit percentage to the stores.</p> <p>Hope all get what they are entitled to and expecting. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580417 Thu, 05 Nov 2015 03:30:15 +0000 Dee 1580417@https://youlookfab.com/welookfab/ <p>This is my first year with a Nordstrom card, so I haven't been paying attention at all. Looks like I should start! Thanks for the heads-up. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580392 Thu, 05 Nov 2015 02:15:38 +0000 MsMaven 1580392@https://youlookfab.com/welookfab/ <p>Me too--I keep thinking I am entitled to a bunch of notes, but have wondered if returns have slowed things down. So maybe not.</p> <p>Thanks for this alert. I'll go through my notes and bills and send an email. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580258 Wed, 04 Nov 2015 21:55:51 +0000 bren1 1580258@https://youlookfab.com/welookfab/ <p>Just as an FYI to all, I just called Nordstrom Corporate at 206-628-2111 and made a complaint.&nbsp; Possibly if others do the same they will hopefully look into this issue! </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580254 Wed, 04 Nov 2015 21:48:27 +0000 AviaMariah 1580254@https://youlookfab.com/welookfab/ <p>Yep - I just looked and there's no way mine are correct. &nbsp;Do I just wait to see if they correct them or do I have to do an "audit". &nbsp;I really don't have time to mess with it. &nbsp;:( </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580252 Wed, 04 Nov 2015 21:45:14 +0000 bren1 1580252@https://youlookfab.com/welookfab/ <p>Thanks everyone responding and good to know Aliona about maybe the acquisition could be part of the issue! Yes, Avia and TWD, frustrating!! </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580249 Wed, 04 Nov 2015 21:43:39 +0000 AviaMariah 1580249@https://youlookfab.com/welookfab/ <p>I do not monitor my notes; choosing instead to be pleasantly surprised by how much I have when I do check. &nbsp;So this bums me out as I do not need something else to babysit. &nbsp;I hope they figure it out. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580247 Wed, 04 Nov 2015 21:41:57 +0000 Thin White Duchess 1580247@https://youlookfab.com/welookfab/ <p>Hm, I was just thinking that I didn't get notes for some recent alterations. I assumed that I was just mis-remembering. Now I realize I should double check my account. How frustrating! </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580246 Wed, 04 Nov 2015 21:41:47 +0000 bren1 1580246@https://youlookfab.com/welookfab/ <p>Oh thank you thank you Marley.&nbsp; I appreciate your response and am NOT happy this has also happened to you, but honestly not surprised others are having the same issues!!&nbsp; I wonder if there is a place we can either email or write to Nordstrom Corporate to reach out and let them know of this.&nbsp; I hope they are not "banking" on customers not paying attention so they save money by not giving customers their points!&nbsp; If that is the case, they lost me as a customer sadly. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580244 Wed, 04 Nov 2015 21:37:50 +0000 Anonymous 1580244@https://youlookfab.com/welookfab/ <p>I got a notice a few days ago that Nordstrom recently sold their cards --including the store card--on to a Canadian bank. Maybe things are in a bit of a shambles during the hand over? Hopefully it will be resolved soon. </p> https://youlookfab.com/welookfab/topic/nordstrom-notes-1#post-1580240 Wed, 04 Nov 2015 21:25:48 +0000 Marley 1580240@https://youlookfab.com/welookfab/ <p>Yes, I have had trouble with my Nordstrom notes too. &nbsp;Unfortunately, I wasn't keeping real close track of my points and how many I should actually have, but I was shocked when I finally called customer service (about 6 months ago) and was told that I had approximately 1800 points less than I could have swore that I had! &nbsp;Then, a couple of weeks later I got a letter in the mail saying that they had failed to process some of my points (didn't say how many points) and they would be calculating my new points total and notify me of my amount - that was 3 months ago and I still haven't heard anything from them. &nbsp;When I look at my on-line account, my points total has not changed this entire year - inspite of the many times I have used my Nordstroms card for purchases this year - so I really don't know what is going on. &nbsp; </p>